Summary
Overview
Work History
Education
Skills
Timeline
Generic

Norman Sadie

Lowville,NY

Summary

Dynamic kitchen professional with extensive experience at McDonald's, excelling in food preparation and customer service. Proven ability to enhance team collaboration and streamline operations, resulting in improved efficiency. Skilled in maintaining cleanliness and organization while effectively resolving customer complaints, fostering loyalty and satisfaction in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Kitchen Staff

Pioneer Cafe
05.2022 - 08.2024
  • Prepared ingredients according to menu specifications and safety standards.
  • Assisted in maintaining cleanliness and organization of kitchen areas.
  • Operated kitchen equipment, following safety protocols and guidelines.
  • Supported team members during food preparation and service tasks.
  • Collaborated with staff to streamline food delivery processes during peak hours.

Crew

Jreck Subs
02.2016 - 02.2017
  • Operated point-of-sale system accurately, processing transactions efficiently.
  • Maintained cleanliness and organization of workstations to promote a safe environment.
  • Took orders, prepared meals, and collected payments.
  • Assisted other team members to achieve goals.

Swing Manager

McDonald's
05.2018 - 01.2022
  • Supervised daily operations, ensuring compliance with quality and safety standards.
  • Trained and mentored team members to enhance service efficiency and customer satisfaction.
  • Managed inventory levels, coordinating stock replenishment to minimize shortages.
  • Implemented operational improvements, streamlining workflow processes for higher productivity.
  • Resolved customer complaints promptly, fostering a positive dining experience and loyalty.

Crew

Dunkin' Donuts Franchising
06.2015 - 11.2015
  • Prepared and assembled sandwiches according to customer specifications and company standards.
  • Maintained cleanliness of workstations and dining areas to ensure a welcoming environment.
  • Operated cash register efficiently, handling transactions accurately and managing cash flow.
  • Collaborated with team members to meet peak demand during busy periods, ensuring timely service delivery.

Education

Advanced Regents Diploma -

Lowville Academy
Lowville, NY
2011

Skills

  • Food preparation
  • Organization and cleanliness
  • Customer service
  • Team collaboration
  • Time management
  • Problem-solving
  • Flexible and adaptable

Timeline

Kitchen Staff

Pioneer Cafe
05.2022 - 08.2024

Swing Manager

McDonald's
05.2018 - 01.2022

Crew

Jreck Subs
02.2016 - 02.2017

Crew

Dunkin' Donuts Franchising
06.2015 - 11.2015

Advanced Regents Diploma -

Lowville Academy

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