Norman Verjan
Queens,NY
Summary
Passionate and creative barista with over 4 years of experience in specialty coffee preparation in New York. Expert in operating lever espresso machines and manual extraction techniques, including pour-overs. Recognized for my skill in latte art, creating stunning visual presentations that enhance the customer experience. Committed to quality and customer service, I am seeking a dynamic environment where I can apply my skills and contribute to the success of the team
Overview
3
3
years of professional experience
Work History
Barista
Devocion
2024.11 - 2026.01
- Handled cash register transactions and managed daily cash flow accurately.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated coffee brewing equipment and maintained inventory of supplies.
- Monitored inventory levels of supplies and restocked when necessary.
Barista
Vanilla Gorilla Cafe
2024.04 - 2024.11
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Barista
Gregorys Coffee
2022.08 - 2024.05
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Education
Postgraduate, Communication And Educational Info
Universidad Tecnologica De Pereira
Colombia 2018-07
Skills
- Specialty Coffee Preparation: Mastery in extraction methods, including espresso, pour-over, and cold brew
- Latte Art: Creation of complex and attractive designs that enhance the customer experience
- Customer Service: Excellent communication skills and the ability to handle situations under pressure
- Coffee Knowledge: Familiarity with different origins and flavor profiles, as well as the importance of freshness
- Teamwork: Ability to collaborate effectively with colleagues in a fast-paced environment
Timeline
Barista
Devocion
2024.11 - 2026.01
Barista
Vanilla Gorilla Cafe
2024.04 - 2024.11
Barista
Gregorys Coffee
2022.08 - 2024.05
Postgraduate, Communication And Educational Info
Universidad Tecnologica De Pereira