Summary
Overview
Work History
Education
Skills
Timeline
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Norman Wayne

Florissant,MO

Summary

Safety-conscious Bus Driver adept in following navigation routes to transport passengers. Focused and dependable with demonstrated history of addressing passenger needs. Fosters convenience and safety for disabled patrons.

Qualified professional driver aiming to contribute value in professional role. Highly skilled in safely operating transit vehicles while maintaining timeliness and passenger satisfaction. Strong foundation of expertise in local traffic and dot regulations.

Overview

34
34
years of professional experience

Work History

Bus Driver

Metro Transit
St.Louis, Missouri
03.2001 - Current
  • Verified that all passengers were seated before operating the bus.
  • Maintained order among passengers during trip by enforcing rules of conduct.
  • Provided courteous customer service while answering questions regarding routes and schedules.
  • Operated bus professionally and interacted with passengers to foster pleasant rides.
  • Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
  • Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
  • Checked passenger tickets throughout route journey to ensure they had valid tickets for their destination.
  • Regulated heating, lighting and ventilating systems for passenger comfort.
  • Greeted customers in a friendly manner when boarding the bus.
  • Assisted elderly or disabled passengers with boarding and disembarking from the bus.
  • Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
  • Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
  • Announced stops to passengers.
  • Parked vehicles at loading areas to board passengers.
  • Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Advised passengers to be seated and orderly while on vehicles.
  • Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
  • Reported delays or accidents.
  • Assisted passengers in loading wheelchairs or other mobility aids.
  • Collected tickets or cash fares from passengers.
  • Upheld strict DOT reporting records for trips, vehicles and notable incidents.

Warehouse Worker

Worldwide technology
St.Louis, MO
05.1997 - 03.2003

Barber

Curt’s cuts
St.Louis, MO
12.1990 - 12.1997
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Executed precision cuts and graphic fades aligned with industry trends.
  • Identified hair problems with microscopes or testing devices, sending samples out to independent labs for analysis.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Utilized diverse knowledge to style hair as requested.
  • Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
  • Followed established procedures for cutting hair according to customer requests.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Communicated effectively with customers to create a pleasant experience.
  • Cut and trimmed hair according to clients' instructions or current hairstyles.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Maintained loyal and consistent clientele and gained new clients through social media promotion.
  • Draped and pinned protective cloths around customers' shoulders to prevent hair from falling on clothing.
  • Established a professional relationship with clients by providing quality haircuts and styling services.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Managed cash register transactions accurately and efficiently.
  • Pre-booked future appointments to increase repeat business.
  • Operated a variety of machinery and tools safely and efficiently.

Education

Barber License - Barber

Progressive Arts Barber College
St.Louis, MO
06-1989

GED -

Harris Stowe College
St.Louis, MO
02-1988

Skills

  • Specializes in customer service
  • Multitasking and organization
  • Dot certification
  • CDL B license
  • Accident free
  • Defensive driving
  • Air brake certification

Timeline

Bus Driver

Metro Transit
03.2001 - Current

Warehouse Worker

Worldwide technology
05.1997 - 03.2003

Barber

Curt’s cuts
12.1990 - 12.1997

Barber License - Barber

Progressive Arts Barber College

GED -

Harris Stowe College

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Norman Wayne