Normandie Pierre

Motivated and compassionate newly licensed Practical Nurse (LPN) eager to begin a career in patient care. Equipped with foundational skills in administering medications, monitoring vital signs, and providing basic patient care. Certified in Basic Life Support (BLS) and CPR, with hands-on training in clinical settings during nursing education. Proficient in using Electronic Health Records (EHR) systems and committed to maintaining accurate documentation. Strong communication and interpersonal skills, with a focus on delivering empathetic and patient-centered care. Ready to contribute to a healthcare team with enthusiasm and a dedication to learning and professional growth. Certified Phlebotomy Technician with two months of training at Southeastern college and about 150 lives sticks. Skillful and precise in performing venipuncture and capillary punctures, collecting, preparing and storing blood samples. Customer service professional with strong ability to multi-task, prioritize, and manage time effectively. Ability to handle high volume calls, active listening skills, and ability to resolve customer complaints in a professional manner with 5 years sales and customer service experience plus 3 years handling high volume of inbound calls as a customer service representative. Proficient with computer and Microsoft office, experienced area supervisor with excellent communication and management skills.