Normita Tayag
Las Vegas
Summary
Experienced waitress with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
26
26
years of professional experience
Work History
Food Server
MGM Grand (Avenue Cafe)
Las Vegas
08.2021 - Current
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Calculated charges, issued table checks and collected payments from customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Served food and beverages to patrons and confirmed complete orders.
Food Server
Cafe Hollywood
Las Vegas
05.2023 - 02.2025
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Adhered to all health department standards while preparing food items according to company recipes and specifications.
Food Server
Dennys Restaurant
Las Vegas
05.2011 - 08.2021
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Stocked service areas with supplies during slow periods.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Completed final preparations of dishes and quickly delivered items to customers.
Food Server
Olive Garden
Las Vegas
05.2008 - 02.2015
- Retrieved prepared orders from kitchen areas and promptly delivered to guests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Informed customers of daily specials and signature menu items.
Food Server
Norwegian Cruise Line
Honolulu
08.2006 - 02.2008
- Provided exceptional service to high volume of daily customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Presented menus and answered questions regarding items.
Food Server
Alupang Beach Club Guam (Esmeralda)
Tamuning
10.1999 - 11.2005
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Computer Secretary
Systems Plus Computer Institute
Angeles City, Pampanga, PhilippinesSkills
- Service-Oriented
- Transactions and Cash Handling
- Team Player
- Food Safety Standards
- High Volume Dining
Timeline
Food Server
Cafe Hollywood
05.2023 - 02.2025
Food Server
MGM Grand (Avenue Cafe)
08.2021 - Current
Food Server
Dennys Restaurant
05.2011 - 08.2021
Food Server
Olive Garden
05.2008 - 02.2015
Food Server
Norwegian Cruise Line
08.2006 - 02.2008
Food Server
Alupang Beach Club Guam (Esmeralda)
10.1999 - 11.2005
Computer Secretary
Systems Plus Computer Institute