Summary
Overview
Work History
Education
Skills
Timeline
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Norris Greene

Philadelphia,P.A

Summary

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.

Dependable delivery driver with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Overview

8
8
years of professional experience

Work History

Baggage Handler

Prime Flight
07.2024 - Current
  • Operated baggage handling equipment to ensure efficient loading and unloading of aircraft.
  • Coordinated with ground crew to verify accurate baggage routing and delivery.
  • Monitored and reported baggage discrepancies to maintain operational integrity.
  • Trained new staff on safety protocols and equipment operation for optimal performance.
  • Streamlined baggage processing workflows, reducing turnaround times during peak hours.
  • Oversaw daily operations, ensuring compliance with safety regulations and company policies.

Cleaner

ABM
12.2023 - 06.2024
  • Cleans building floors by sweeping, mopping, scrubbing, or vacuuming them. Follows procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures.
  • May remove stains from such surfaces as rugs, drapes, walls, and floors using chemicals and cleaning solutions. May also sweep walks, rake leaves, cut grass, remove snow, or perform other incidental seasonal tasks.
  • Strips, seals, finishes, and polishes floors.
  • Cleans and vacuums carpeted areas, including application of spot cleaning treatment.
  • Gathers and empties trash.
  • Cleans interior partition glass, windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees.
  • Sprays insecticides and fumigants to prevent insect and rodent infestation.
  • Sets up, arranges, and removes decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.
  • Must keep janitor’s closet neat and orderly and maintain equipment in good working order.

Cargo ramp agent

WFS
02.2023 - 01.2024
  • Monitoring customer safety when boarding or deplaning and assisting them in a courteous and friendly manner.
  • Maintaining the security and safety of the ramp.
  • Guiding aircraft to or from their gates.
  • Transferring cargo to passengers, other gates, or other airlines.
  • Maintaining ground service equipment that includes performing checks on them and observing safe ground-handling procedures.
  • Performing cabin maintenance. For example, cleaning the interior and the exterior, window washing and deicing.
  • Communicating constantly with the flight crew and other ground personnel.
  • Helping set up the ramp and storing equipment.
  • Reporting any equipment malfunctions to the supervisors for a checkup.
  • Complying with the career security requirements and the airport authority.
  • Delivering baggage to the claiming area and unloading it onto the conveyor system.
  • Assisting with passenger check-in procedures and managing ticket inventory.
  • Checking the headset before pushback to ensure clients have contact with the flight crew.
  • Directing traffic and clearing runways after heavy snowfalls or storms to ensure pavements are free of debris.

Delivery driver

Jpr prime delivery
04.2021 - 05.2023
  • Transporting and delivering goods and/or items to clients or business in a safe, timely manner
  • Examining and/or reviewing orders before and after delivery to make sure that orders are complete, charges are right, and clients are satisfied.
  • Helping with the loading and unloading of materials from the delivery vehicle.
  • Answering any questions, they may have and handling their complaints.
  • Delivered packages efficiently, ensuring timely arrival to customers.
  • Collaborated with dispatch team to optimize delivery routes and schedules.
  • Trained new drivers on delivery procedures and company policies.
  • Improved delivery efficiency by implementing best practices in route management.

Wholefoods shopper

Amazon
08.2020 - 06.2021
  • Use a smartphone to manage apps, and scan bar codes.
  • Receive and put away inventory.
  • Carefully select items and package them for safe delivery.
  • Accurately check for order quality.
  • Communicate with customers about orders through the Amazon app.
  • Other tasks related to grocery quality and inventory.

Package handler

FEDEX
10.2017 - 02.2020
  • Utilizes “hand-to-surface” techniques when handling parcels.
  • Scans, reads, and assigns the carton for proper grouping.
  • Loads packages into the delivery area and moves them onto conveyor belts, trucks, or pallets.
  • Handles packages as they move through the facility to a receiving dock.
  • Assists in loading and unloading trucks at customer’s premises.
  • Adheres to corporate policies to the letter (safety, security, uniform, package handling)
  • Sets up and maintains a neat working environment.
  • Detects package information errors, flaws, and any inconsistencies.
  • Works with other warehouse employees to ensure job efficiency.
  • Ensured compliance with safety protocols to maintain a secure working environment.

Education

Associate of Applied Science - Tourism and Hospitality

Kingsborough Community College
Brooklyn, NY
01.2018

Skills

  • Time management
  • Technical skill
  • Safety awareness
  • Heavy lifting proficiency
  • Load planning
  • Team coordination
  • Baggage sorting
  • Safety protocol
  • Baggage checking
  • Airport regulations

Timeline

Baggage Handler

Prime Flight
07.2024 - Current

Cleaner

ABM
12.2023 - 06.2024

Cargo ramp agent

WFS
02.2023 - 01.2024

Delivery driver

Jpr prime delivery
04.2021 - 05.2023

Wholefoods shopper

Amazon
08.2020 - 06.2021

Package handler

FEDEX
10.2017 - 02.2020

Associate of Applied Science - Tourism and Hospitality

Kingsborough Community College