Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Norrita Johnson

Houston,Texas

Summary

Customer Service and Sales professional bringing more than 30 years of experience dedicated to producing accurate valuations in resident properties, home sales and market analyst. Knowledgeable about materials and typical processes for constructing buildings. Works well with realtors, developers and property owners.

Overview

24
24
years of professional experience

Work History

Realtor

Boulevard Realty And Walzel Properties
04.2012 - Current
  • Responsible for developing and executing marketing and sales strategies to meet the needs of newly developed projects.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.

Property Tax Consultant

O'Connor & Associates
04.2014 - 11.2021
  • Negotiated lower tax assessments for clients through persuasive presentations and comprehensive documentation.
  • Maximized tax savings for clients by identifying exemptions and other applicable incentives..
  • Computed final estimation of property values, taking into account depreciation, value comparisons of similar properties and income potential.
  • Achieved successful outcomes in disputes by preparing well-structured appeal documents backed with substantial evidence.

Mortgage Loan Processor and Closer

Sutherland
03.2014 - 10.2017
  • Improved loan processing time by streamlining the application review process and enhancing communication with clients.
  • Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
  • Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
  • Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.

Sales Manager

Meritage Homes/ Perry Homes/ Twin Bridges Development
06.2000 - 05.2011
  • Increased client satisfaction by providing personalized consultations and addressing specific needs for new home construction.
  • Contributed to sales growth by effectively showcasing available homes, floor plans, and design options.
  • Managed and trained sales assistants to ensure preparedness for day-to-day operational activities in the various sales offices.
  • Assisted clients in securing financing options, streamlining the home buying process and reducing stress.
  • Organized community events to showcase new homes and developments, increasing brand visibility and attracting prospective clients.
  • Negotiated contracts on behalf of clients for both land purchases and custom home builds, achieving favorable terms while adhering to budget constraints.

Education

Bachelor of Business Administration in Marketing - Marketing

Prairie View A&M University
Prairie View, TX
12.1998

Skills

  • Customer Service Orientation
  • Property Valuation Expertise
  • Teamwork and Collaboration
  • Attention to Detail

Accomplishments

  • Received Weekly "Hot Stuff" Award for sales performance every week during my community's first 8 weeks of grand opening. Meritage Homes
  • Sold $5.9 Million of the company's revenue in 2008, $6.8 Million in 2007, and $4.3 Million in 2006 (sales from August to December 2006). Perry Homes
  • Earned monthly sales incentives by exceeding division sales quotas over 90% of the year. Meritage Homes
  • Salesperson of the Quarter Award recipient (3). Perry Homes

Timeline

Property Tax Consultant

O'Connor & Associates
04.2014 - 11.2021

Mortgage Loan Processor and Closer

Sutherland
03.2014 - 10.2017

Realtor

Boulevard Realty And Walzel Properties
04.2012 - Current

Sales Manager

Meritage Homes/ Perry Homes/ Twin Bridges Development
06.2000 - 05.2011

Bachelor of Business Administration in Marketing - Marketing

Prairie View A&M University

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Norrita Johnson