North Jackson
Los Angeles,CA
Summary
Customer-savvy employee accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
6
6
years of professional experience
Work History
Camera Assistant/Production Assistant
Retro 8 Films
07.2021
Camera Assistant/Production Assistant
Brand Apart
07.2021
Host
Ministry of Peculiarities Escape Room
01.2024 - Current
- Guided large parties through a narrative story while providing them with a comfortable and engaging performance.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Baker, Cashier
Crumbl Cookies
06.2022 - 08.2023
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Trained and supervised new employees on bakery operations and procedures.
- Resolved customer concerns with positive approach and constructive strategies.
Online Content Creator
North Point Ministries
03.2020 - 06.2023
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
- Identified target audiences to analyze characteristics, behavior and media habits.
Phonathan Caller
Azusa Pacific University
09.2022 - 05.2023
- Enhanced donor satisfaction with thorough follow-up on pledge commitments, ensuring accurate record-keeping and timely updates.
- Retained detailed knowledge of various programs within the institution to better inform potential donors about funding priorities during calls.
- Exceeded expectations for call quality assurance assessments, consistently demonstrating strong communication skills and adherence to established guidelines.
Alpha Coordinator
Azusa Pacific University
12.2021 - 05.2022
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Coached employees through day-to-day work and complex problems.
Alpha Leader
Oce of Campus Life
08.2021 - 12.2021
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
- Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
Waitress, Assistant Chef
Socks Love BBQ
08.2020 - 08.2021
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Thespian Senior Vice President
South Forsyth High School
08.2019 - 05.2020
- Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.
- Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the troupe.
- Identified opportunities to improve group process flows and productivity.
Thespian Junior Ocer
Thespian Troupe 5362
08.2018 - 05.2019
Education
Bachelor of Arts - Acting For Stage And Screen
Azusa Pacific University
05.2024
South Forsyth High School
01.2021
Skills
- Class C License
- Bachelor of Fine Arts Degree
- Customer Service
- Leadership
- POS System
- Creativity
- Communication
- Google Drive and Zoom Experience
- Personable
- Fluent English
- Moderate Spanish
- Moderate American Sign Language
Timeline
Host
Ministry of Peculiarities Escape Room
01.2024 - Current
Phonathan Caller
Azusa Pacific University
09.2022 - 05.2023
Baker, Cashier
Crumbl Cookies
06.2022 - 08.2023
Alpha Coordinator
Azusa Pacific University
12.2021 - 05.2022
Alpha Leader
Oce of Campus Life
08.2021 - 12.2021
Camera Assistant/Production Assistant
Retro 8 Films
07.2021
Camera Assistant/Production Assistant
Brand Apart
07.2021
Waitress, Assistant Chef
Socks Love BBQ
08.2020 - 08.2021
Online Content Creator
North Point Ministries
03.2020 - 06.2023
Thespian Senior Vice President
South Forsyth High School
08.2019 - 05.2020
Thespian Junior Ocer
Thespian Troupe 5362
08.2018 - 05.2019
Bachelor of Arts - Acting For Stage And Screen
Azusa Pacific University
South Forsyth High School
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