Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Norvin Antonio Arauz Blandon

North Chicago,IL

Summary

Dynamic and results-driven professional with extensive experience as a Car Detailing Manager at Self Employed Services. Proven expertise in automotive detailing and relationship building, enhancing client satisfaction and loyalty. Adept at optimizing workflows and training teams, consistently achieving high-quality service standards and operational efficiency.

Overview

2
2
years of professional experience

Work History

Car Detailing Manager

Self Employed Services
North Chicago, IL
03.2024 - Current
  • Managed daily operations of car detailing services to ensure high-quality results.
  • Trained and supervised team members in advanced detailing techniques and customer service best practices.
  • Developed efficient workflows to enhance productivity and reduce turnaround time for vehicle detailing.
  • Implemented quality control measures to maintain consistent service standards across all detailing projects.
  • Utilized specialized cleaning equipment and products to achieve optimal vehicle presentation and protection.
  • Maintained inventory levels of supplies and tools, ensuring availability for uninterrupted service delivery.
  • Established strong client relationships through effective communication, leading to repeat business and referrals.
  • Developed strong relationships with clients, resulting in repeat business and referrals.

Delvery Driver

Amazon
Kenosha, WI
05.2025 - 03.2026
  • Assisted in training new drivers on best delivery practices and operational procedures
  • Resolved customer inquiries regarding delivery status, enhancing overall satisfaction
  • Collaborated with team members to ensure timely completion of all delivery tasks
  • Monitored vehicle performance and reported maintenance issues to ensure reliability
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Delivery Driver

DoorDash
Waukegan, IL
03.2025 - 03.2026
  • Delivered food orders promptly, ensuring customer satisfaction and adherence to safety protocols.
  • Navigated complex routes efficiently using GPS technology to minimize delivery times.
  • Communicated effectively with customers regarding order status and any changes.
  • Maintained vehicle cleanliness and checked for mechanical issues to ensure reliability.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.

Education

M.D. - Veterinary Science

National Agrarian University
Managua, Nicaragua
08-2011

Skills

  • Continuous improvement mindset
  • Expert detailing
  • Attention to detail
  • Multitasking and organization
  • Team collaboration
  • Relationship building
  • Hand tools
  • Interior and exterior cleaning
  • Pressure washing
  • Vehicle inspection
  • Window cleaning
  • Chemical handling
  • Automotive detailing
  • Physical stamina
  • Mechanical aptitude
  • Stain removal
  • Teamwork and collaboration
  • Reliability
  • Excellent communication
  • Active listening
  • Adaptability and flexibility
  • Administrative skills

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Delvery Driver

Amazon
05.2025 - 03.2026

Delivery Driver

DoorDash
03.2025 - 03.2026

Car Detailing Manager

Self Employed Services
03.2024 - Current

M.D. - Veterinary Science

National Agrarian University