Norvin Antonio Arauz Blandon
North Chicago,IL
Summary
Dynamic and results-driven professional with extensive experience as a Car Detailing Manager at Self Employed Services. Proven expertise in automotive detailing and relationship building, enhancing client satisfaction and loyalty. Adept at optimizing workflows and training teams, consistently achieving high-quality service standards and operational efficiency.
Overview
2
2
years of professional experience
Work History
Car Detailing Manager
Self Employed Services
North Chicago, IL
03.2024 - Current
- Managed daily operations of car detailing services to ensure high-quality results.
- Trained and supervised team members in advanced detailing techniques and customer service best practices.
- Developed efficient workflows to enhance productivity and reduce turnaround time for vehicle detailing.
- Implemented quality control measures to maintain consistent service standards across all detailing projects.
- Utilized specialized cleaning equipment and products to achieve optimal vehicle presentation and protection.
- Maintained inventory levels of supplies and tools, ensuring availability for uninterrupted service delivery.
- Established strong client relationships through effective communication, leading to repeat business and referrals.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Delvery Driver
Amazon
Kenosha, WI
05.2025 - 03.2026
- Assisted in training new drivers on best delivery practices and operational procedures
- Resolved customer inquiries regarding delivery status, enhancing overall satisfaction
- Collaborated with team members to ensure timely completion of all delivery tasks
- Monitored vehicle performance and reported maintenance issues to ensure reliability
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Delivery Driver
DoorDash
Waukegan, IL
03.2025 - 03.2026
- Delivered food orders promptly, ensuring customer satisfaction and adherence to safety protocols.
- Navigated complex routes efficiently using GPS technology to minimize delivery times.
- Communicated effectively with customers regarding order status and any changes.
- Maintained vehicle cleanliness and checked for mechanical issues to ensure reliability.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Education
M.D. - Veterinary Science
National Agrarian University
Managua, Nicaragua 08-2011
Skills
- Continuous improvement mindset
- Expert detailing
- Attention to detail
- Multitasking and organization
- Team collaboration
- Relationship building
- Hand tools
- Interior and exterior cleaning
- Pressure washing
- Vehicle inspection
- Window cleaning
- Chemical handling
- Automotive detailing
- Physical stamina
- Mechanical aptitude
- Stain removal
- Teamwork and collaboration
- Reliability
- Excellent communication
- Active listening
- Adaptability and flexibility
- Administrative skills
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Delvery Driver
Amazon
05.2025 - 03.2026
Delivery Driver
DoorDash
03.2025 - 03.2026
Car Detailing Manager
Self Employed Services
03.2024 - Current
M.D. - Veterinary Science
National Agrarian University