Comprehensive expertise in Behavioral Health Services and programs, with a focus on front-end services supervision. I am tasked with aiding patients, providers, and service administrators in handling billing and financial inquiries. Proficient in effectively supervising and training Financial Counselors in the Medicaid process through NYSOH and Bluemark, ensuring that Front Desk staff are well-versed in the registration process. Possess sound knowledge and skills to navigate Epic Systems, ensuring that the work queues under my purview are corrected daily to optimize professional billing and maximize reimbursement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Bravo Award