Summary
Overview
Work History
Education
Skills
Licenses and Certifiacations
Timeline
Generic

Shayla Despanie,PharmD

Houston

Summary

Highly motivated and team-oriented pharmacist committed to providing top-notch pharmaceutical care and delivering exceptional service to patients while contributing to the success of the pharmacy team. Experienced with managing pharmacy operations, ensuring optimal inventory levels, and maintaining regulatory compliance. Utilizes strong leadership skills to foster team collaboration and achieve high levels of customer satisfaction. Knowledge of pharmaceutical practices and effective problem-solving techniques to drive operational success.

Overview

7
7
years of professional experience

Work History

Pharmacy Manager

CVS Pharmacy
04.2024 - Current
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
  • Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
  • Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.

Staff Pharmacist

CVS Pharmacy
02.2022 - 04.2024
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Effectively resolved insurance rejections and other billing issues.
  • Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
  • Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
  • Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.

Floater Pharmacist

CVS Pharmacy
09.2020 - 02.2022
  • Taught patients how to use medical devices such as glucose meters and oximeters.
  • Reviewed prescription to confirm appropriate selection of drug, dose, and check for interactions with other medications.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Provided medication counseling to patients.

Pharmacy Intern

Lafayette General Medical Center
05.2018 - 03.2020
  • Worked full time making I.V
  • Preparations, dosing vancomycin/gentamicin, checking patient charts, making medication interventions and presenting journal clubs

Pharmacy Intern

Our Lady of Lourdes
01.2020 - 02.2020
  • Worked full time making I.V preparations, verifying orders, and rounding with the health care team

Pharmacy Intern

CVS Pharmacy
08.2019 - 12.2019
  • Worked full time as an intern in a community setting

Pharmacy Intern

Professional Arts
09.2019 - 11.2019
  • Worked full time compounding capsules, hormonal creams, hair loss creams, foot baths, and checking formulas

Pharmacy Intern

Ochsner LSU Health Monroe
05.2019 - 08.2019
  • Worked full time checking patient charts, making medication intervention, round daily with the health care team, disease state presentations and journal clubs

Education

Doctor of Pharmacy -

University of Louisiana At Monroe
Monroe, LA
05.2020

Bachelor of Pharmaceutical Sciences -

University of Louisiana At Monroe
Monroe, LA
08.2017

Skills

  • Collaborative team player
  • Strong clinical judgment
  • Excellent multi-tasker
  • Dedicated to continuous learning and acquiring new skills
  • Patient education and counseling
  • Workflow optimization
  • Pharmacy operations management
  • Regulatory compliance
  • Training and mentoring
  • Drug utilization review

Licenses and Certifiacations

Texas Pharmacist License

Texas Board of Pharmacy


Louisiana Pharmacist License 

Louisiana Board of Pharmacy


Pharmacy-Based Immunization Delivery 

American Pharmacist association


Basic Life Support Provider 

American Heart Association


Timeline

Pharmacy Manager

CVS Pharmacy
04.2024 - Current

Staff Pharmacist

CVS Pharmacy
02.2022 - 04.2024

Floater Pharmacist

CVS Pharmacy
09.2020 - 02.2022

Pharmacy Intern

Our Lady of Lourdes
01.2020 - 02.2020

Pharmacy Intern

Professional Arts
09.2019 - 11.2019

Pharmacy Intern

CVS Pharmacy
08.2019 - 12.2019

Pharmacy Intern

Ochsner LSU Health Monroe
05.2019 - 08.2019

Pharmacy Intern

Lafayette General Medical Center
05.2018 - 03.2020

Doctor of Pharmacy -

University of Louisiana At Monroe

Bachelor of Pharmaceutical Sciences -

University of Louisiana At Monroe

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Shayla Despanie,PharmD