Mercede Goebel
Denton,TX
Summary
Proactive Lifeguard, Party Host, and Property Manager with extensive experience in ensuring safety, providing exceptional customer service, and maintaining facility standards. Strong communicator with skills in first aid, CPR, leadership, and problem-solving. Known for enhancing guest experiences and fostering positive tenant relationships while adeptly handling emergencies.
Overview
3
3
years of professional experience
Work History
Lifegaurd
City Of San Antonio
06.2022 - 03.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Led water safety workshops, increasing community knowledge and swimmer confidence.
Party Host
Pump It Up
03.2022 - 04.2023
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
Property Manager
CMPM, LLC
05.2021 - 08.2021
- Handled AirBnB tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced AirBnB tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Education
Bachelor of Arts - Converged Broadcast Media
University of North Texas
Denton, TX05.2028
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- Patience and Empathy
- Physical Fitness
- Team Collaboration
- Adaptability in Emergencies
- Customer service-focused
- Team player attitude
- Effective Multitasking
Timeline
Lifegaurd
City Of San Antonio
06.2022 - 03.2024
Party Host
Pump It Up
03.2022 - 04.2023
Property Manager
CMPM, LLC
05.2021 - 08.2021
Bachelor of Arts - Converged Broadcast Media
University of North Texas
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