Nouhad Soubra
Doha,DA
Summary
Accomplished Key Account Manager with a proven track record at Nestle, adept in client relationship building and business development. Leveraged data-driven decision-making to exceed sales targets and foster long-lasting client partnerships. Skilled in mentoring teams and enhancing competitive market positioning, demonstrating exceptional key account management and interpersonal communication abilities.
Overview
9
9
years of professional experience
Work History
Key Account Manager
Nestle
01.2017 - Current
- Build and maintain strong client relationships to drive business growth
- Create sales forecasts to target daily, monthly and yearly objectives
- Build complete strategic Customer Plan in collaboration with the Sales Manager to drive the overall business
- Negotiate yearly agreement & lead, develop and ensure implementation of plans for assigned accounts that are aligned with business objectives and customer strategies
Key Account Specialist
Nestle
02.2018 - 06.2019
- Ensured achievement of agreed targets/KPIs
- Worked closely with Key Account Manager to ensure the execution of the agreed field sales plans
- Managed, lead, and coached a merchandising team of 7
- Conducted regular business reviews with key account stakeholders, presenting relevant data and insights to support decision-making processes
Field Sales Representative
Nestle
01.2017 - 01.2018
- Organized field visits on a daily basis and followed up with stores in the assigned area to ensure availability of products
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory
- Maintained thorough knowledge of competitor's offerings enabling effective communication of unique selling points during client interactions.
- Reported market intelligence to sales management
- Followed up with merchandisers on their daily journey plan and resolve any issues that may arise.
Personal Banker
HSBC Bank
04.2015 - 07.2016
- Improved customer satisfaction by providing personalized banking solutions and exceptional service
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships
- Boosted sales of bank products through effective cross-selling and up-selling techniques
Customer Service Representative
Bank Of Montreal, BMO
12.2014 - 04.2015
- Handled customer inquiries and suggestions courteously and professionally
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience
Education
Bachelor Of Commerce - Finance
Concordia University
Montreal06.2013
Skills
- Client Relationship Building
- Business Development
- Key Account Management
- Data-driven decision-making
Weightlifting
Competed at a National level ranking top 3 in Canada for many years
Languages
Arabic, English
Native language
French
Upper intermediate
B2
Timeline
Key Account Specialist
Nestle
02.2018 - 06.2019
Key Account Manager
Nestle
01.2017 - Current
Field Sales Representative
Nestle
01.2017 - 01.2018
Personal Banker
HSBC Bank
04.2015 - 07.2016
Customer Service Representative
Bank Of Montreal, BMO
12.2014 - 04.2015
Bachelor Of Commerce - Finance
Concordia University
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