Summary
Overview
Work History
Education
Skills
Timeline
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Malik Nouman

Malik Nouman

Doha, Qatar,Doha

Summary

Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

3
3
years of professional experience

Work History

Delivery Driver

Snoonu
Doha, Doha
01.2022 - Current
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests, and feedback to company management for an swift resolution.
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Obtained stock from dry, refrigerated or frozen storage areas in preparation for packaging and delivery.
  • Fostered positive working relationships with regular customers.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Followed corporate procedures to maintain company and customer data confidentiality.

Accountant

Al-noor
01.2019 - 03.2020
  • Gathered financial information, prepared documents and closed books
  • Evaluated and improved financial records to make important business decisions
  • Handled day-to-day accounting processes to drive financial accuracy
  • Used advanced software to prepare documents, reports and presentations
  • Prepared and filed tax forms to meet needs of customers
  • Set up and improved accounting systems and processes to meet business needs and maximize operational success

Call Center Representative

E&H Quran Education
02.2018 - 03.2019
  • Educated customers on company systems, form completion and access to services.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues
  • Responded to customer calls and emails to answer questions about products and services
  • Placed outbound customer service or customer satisfaction calls to follow up on issues
  • Attended telephone skills and program information training sessions to boost aptitude
  • Educated customers on company systems, form completion and access to services

Education

Commerce

Bise Lahore
05.2016

HSE - HSE

PSDF
Pakistan
10.2020

Skills

  • Time Management
  • Customer Service
  • Teamwork and Collaboration
  • Decision-Making Skill
  • Good Judgment
  • Safety Requirements
  • Accurate Recordkeeping
  • Team Contribution

Timeline

Delivery Driver

Snoonu
01.2022 - Current

Accountant

Al-noor
01.2019 - 03.2020

Call Center Representative

E&H Quran Education
02.2018 - 03.2019

Commerce

Bise Lahore

HSE - HSE

PSDF

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Malik Nouman