Nour Abu Suriyeh
Memphis,TN
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Service Manager / Auto Mechanic
Jordan Wheels and Tires
Memphis, TN
04.2025 - Current
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Managed inventory levels of parts necessary for servicing customers' needs.
Service Manager
Special Solution Service Center/Bosch Service
Amman
07.2022 - 04.2023
- Oversaw Bosch diagnostics, inspections, and maintenance procedures.
- Communicated repair updates, estimates, and completion details to clients.
- Reviewed vehicle complaints and service requests with customers.
Senior Automotive Technician
Al Raid For Cars Services
Amman
08.2021 - 07.2022
- Repaired engines, transmissions, suspension, and cooling systems.
- Inspected parts and components for safety and performance compliance
- Trained junior technicians on employer procedures and repair methods
Automotive Electrician / Service Writer
National Electric Cars Service Co.
Amman
01.2020 - 08.2021
- Coordinated repair orders, technician assignments, and workshop schedules.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Repaired and replaced defective mechanical parts such as valves, bearings, gears, brakes, clutches and other components.
Head of HV Battery Service Department
Jordanian Ideas For Hybrid Vehicles Co.
Amman
06.2019 - 01.2020
- Inspected and repaired vehicle components including brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, and fuel systems to ensure optimal performance and safety.
- Diagnosed mechanical issues in vehicles using hand tools and scan tools, facilitating timely repairs and maintenance.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drivetrains, and fuel systems.
Education
Vocational Training Diploma - Hybrid & Electric Cars Maintenance
Cambridge Training College Britain & Volt academy
Skills
- Vehicle diagnostics
- Write repair orders
- Technical documentation
- MS Excel proficiency
- Industry standards knowledge
- Customer service
- Team collaboration
- Work under pressure
- Work quality
- Proactive approach
- Workplace punctuality
- Ability to learn
Personal Information
Title: Automotive Technician
LANGUAGES
Title: Automotive Technician
Timeline
Service Manager / Auto Mechanic
Jordan Wheels and Tires
04.2025 - Current
Service Manager
Special Solution Service Center/Bosch Service
07.2022 - 04.2023
Senior Automotive Technician
Al Raid For Cars Services
08.2021 - 07.2022
Automotive Electrician / Service Writer
National Electric Cars Service Co.
01.2020 - 08.2021
Head of HV Battery Service Department
Jordanian Ideas For Hybrid Vehicles Co.
06.2019 - 01.2020
Vocational Training Diploma - Hybrid & Electric Cars Maintenance
Cambridge Training College Britain & Volt academy