Summary
Overview
Work History
Education
Skills
Timeline
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Aidan Albano

Hainesport,NJ

Summary

Dynamic Auto Mechanic Sales and Service Manager at Tires Plus, recognized for enhancing customer satisfaction through exceptional service and effective communication. Skilled in vehicle diagnostics and team collaboration, I consistently exceeded quality standards while managing a motivated workforce, ensuring timely repairs and fostering strong customer relationships.

Overview

3
3
years of professional experience

Work History

Auto Mechanic Sales and Service Manager

Tires Plus
09.2022 - 04.2025
  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
  • Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
  • Built strong relationships with customers through clear communication of repair needs and expected completion times.
  • Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
  • Protected company reputation by consistently following ethical practices when performing all job duties.
  • Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
  • Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Ensured customer trust by transparently discussing potential complications that may arise during the course of repairs.
  • Exceeded quality standards by diligently inspecting completed repairs to ensure long-lasting results.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Seneca High School
110 Carranza Rd., Tabernacle, NJ 08088
06-2022

Skills

  • Customer service
  • Customer communication
  • Team collaboration
  • Time management
  • Vehicle diagnostics
  • Brake inspection
  • Parts ordering
  • Quality assurance
  • Brake systems
  • Tire rotation
  • Suspension systems
  • Wheel alignment

Timeline

Auto Mechanic Sales and Service Manager

Tires Plus
09.2022 - 04.2025

High School Diploma -

Seneca High School