Bradlon Acosta

Completed full vehicle inspections to check for leaks, damage or other issues of concern. Replaced damaged, missing or defective parts with new and refurbished components. Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues. Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement. Paint and body as well as collision repair.

Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. Adhered to company policies and scripts to consistently achieve call-time and quality standards. Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.

Completed full vehicle inspections to check for leaks, damage or other issues of concern. Replaced damaged, missing or defective parts with new and refurbished components. Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues. Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.