Nour Naasan

• Trained new kitchen staff on food safety, preparation and cooking techniques.
• Grilled meats and seafood to customer specifications.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Assisted in inventory management by accurately tracking supplies and placing orders as n
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Followed restaurant stock management schedule to monitor product freshness and rotate out old products.

Collaborated with team members to ensure optimal efficiency during peak dining hours.

• Increased repeat business through friendly interactions and prompt resolution of customer inquiries.
• Enhanced guest experience with exceptional service and positive demeanor during checkout process.
• Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
• Participated in regular employee meetings to share ideas on improving front-of-house processes and procedures.
• Paid attention to detail while completing assignments.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Handled equipment, chemicals, and materials properly and with caution.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Used time management and efficient cleaning methods to meet deadlines.