Nourhan Afaneh

• Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 48%annually
• Developed relationships with new staff members, and assisted existing staff members in their career development
• Provided customer service and was involved in training new team members each month

• Took active role in customer and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Led group discussions and activities to meet different community needs.
• Guided troubled individuals to tools and resources necessary for healing.
• Assisted with special events and programs.
• Developed and maintained accurate records of programs and services.

• Collected and transported laboratory specimens used in diagnostics and ongoing patient monitoring.
• Completed daily rounds to check on patients and identify any reasons for concern.
• Exercised confidentiality and abided by HIPAA rules and regulations.
• Performed administrative duties, completing charting and documenting patient medical records.
• Presented information on health education topics to patients and families.
• Provided patient care under direct physician supervision.
• Scanned and uploaded medical records into electronic medical records system.

At Lonestar Community College

• Awarded [All-Texas Academic Team Medallion]
• Dean's List [2021&2022]
• [3.95] GPA
• Elected to [President] for [Student government association] in [2022]
• [Phi theta Kappa] Honor Student Member
• [National society of leadership] Honor Student Member
• Extracurricular Activities: [Houston food bank volunteer]

I am a first year Nursing student about to complete my first semester. I have completed 1 clinical rotation this semester.