Desi Chacon
Rio Rancho,NM
Summary
Dynamic sales leader with a proven track record at Big R, excelling in customer engagement and cross-selling strategies. Bilingual in Spanish, I fostered strong client relationships, driving repeat business and referrals. My leadership in employee training and retention significantly enhanced team performance and workplace culture, ensuring operational excellence and business growth.
Overview
24
24
years of professional experience
Work History
Sales Associate/Manager
Big R
01.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Improved employee retention rates by ongoing coaching.
- ATF Background check
- Forklift certification
- Built relationships with customers and community to establish long-term business growth.
Owner
Casa Contenta Assistant Living
10.2001 - 12.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Education
No Degree - Pharmacy Technician
CNM
Albuquerque, NMHigh School Diploma -
Cibola High School
Albuquerque, NM05-1998
Skills
- Cross-selling strategies
- Sales team leadership
- Customer engagement
- Positive and upbeat
- Bilingual in Spanish
Timeline
Sales Associate/Manager
Big R
01.2023 - Current
Owner
Casa Contenta Assistant Living
10.2001 - 12.2022
No Degree - Pharmacy Technician
CNM
High School Diploma -
Cibola High School