Lidia Campos
Phoenix,AZ
Summary
Sales professional prepared for leadership with strong focus on achieving results and fostering team collaboration. Proven track record in driving sales growth, managing client relationships, and adapting to changing market dynamics. Skilled in strategic planning, customer service, and team development, ensuring reliability and flexibility in high-pressure environments. Recognized for strong communication, problem-solving abilities, and results-driven approach.
Overview
7
7
years of professional experience
Work History
Sales Associate Manager
My Wireless AT&T
12.2022 - Current
- Managed accounts to retain existing relationships and grow share of business.
- Implemented systems and procedures to increase sales.
- Organized promotional events and interacted with community to increase sales volume.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Facilitated business by implementing practical networking techniques.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
- Implemented staff training programs to enhance product knowledge and boost sales performance.
- Assisted with new business sales calls and persuaded customers to drive Service sales.
Sales Associate Manager
T-Mobile
12.2019 - 11.2022
- Developed and implemented effective sales strategies to enhance customer engagement.
- Trained and mentored new sales associates, fostering a collaborative team environment.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Assisted in managing daily operations, ensuring adherence to company policies and procedures.
- Monitored customer feedback, addressing concerns to improve service quality and satisfaction.
- Conducted regular performance evaluations for team members, providing constructive feedback and support.
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Developed client rapport for better customer satisfaction and repeat business.
- Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
- Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
- Consistently ranked among the top-performing store locations due to exceptional staff management and sales performance.
- Attended industry events and conventions to expand sales opportunities.
Sales Associate
Sprint
09.2018 - 12.2019
- Conducted daily door-to-door canvassing to promote products and services to residential customers
- Qualified leads by identifying customer needs and interests levels
- Built rapport to increase customer trust and conversation rates
- Delivered clear, persuasive product presentations
- Consistently met or exceeded daily and weekly sales targets
- Overcame objections using consultative selling techniques
- Represented company professionally while working independently in assigned territories
Education
Associate of Science - Medical Assistant
San Joaquin Valley College
Visalia, CA07-2016
Skills
- Customer engagement
- Meeting management
- Salesforce proficiency
- Negotiation expertise
- Sales team leadership
- Sales presentations
- Recruitment
- Cross-selling strategies
- Sales calls
- Product knowledge
- Lead generation
- Sales operations
- Solution selling
Languages
Spanish
Full Professional
Timeline
Sales Associate Manager
My Wireless AT&T
12.2022 - Current
Sales Associate Manager
T-Mobile
12.2019 - 11.2022
Sales Associate
Sprint
09.2018 - 12.2019
Associate of Science - Medical Assistant
San Joaquin Valley College