Proven achiever with a background at Centerlight Healthcare, adept in Microsoft Office Suite and fostering customer relations. Excelled in enhancing efficiency and profitability through innovative solutions and maintained rigorous quality assurance standards. Demonstrated exceptional attention to detail and teamwork, significantly contributing to project successes and compliance adherence.
Hi, I’m
Nourin Rahman
NY
Summary
Overview
3
years of professional experience
Work History
Centerlight Healthcare
Outreach Specialist
12.2023 - Current
Job overview
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Fiverr.com
Creative Copywriter
11.2021 - 01.2024
Job overview
- Managed 40 projects, ensuring timely delivery within budget constraints.
- Contributed to successful marketing campaigns of titles through engaging cover designs and promotional materials.
- Reviewed and edited final copy for accuracy and to correct grammar errors.
- Boosted campaign performance by developing engaging and persuasive copy for print, digital, and social media platforms.
Benchmark PR
Communications Specialist
03.2023 - 09.2023
Job overview
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Used 3 social media platforms for media and blogger outreach.
- Supported 3 public relations managers with writing, researching and preparation of materials
- Managed media relations for 5 organizations to produce successful results.
Education
North South UniversityDhaka, Bangladesh
Bachelor of Science from Economics
06.2023
University Overview
- Young Economic's Forum (YEF) Member
- Scholarship Recipient
- Capstone Project: [Impact of FDI on CO2 Emissions in Bangladesh], [Co-author, study aiming to examine the relationship between FDI and CO2]
Skills
- Microsoft Office Suite
- Requirements Gathering
- Data Entry
- Customer Service
- Work Planning and Prioritization
- Relationship Building
Timeline
Outreach Specialist
Centerlight Healthcare
12.2023 - Current
Communications Specialist
Benchmark PR
03.2023 - 09.2023
Creative Copywriter
Fiverr.com
11.2021 - 01.2024
North South University
Bachelor of Science from Economics
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