Nova Vang
Menasha
Summary
I am driven and highly motivated person with over 2 years of retail experience, eager to transition into a bigger sales role. Ability to engage customers, assess their needs, and ensuring the best for customers. Wanting to expand/grow out my skills contributing for the company, while working in a team setting.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
06.2023 - 09.2024
- Memorized store layouts to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Delivering groceries with care, while providing excellent customer service
- Helping customers over the phone by tracking their items, replacing missing items, and ensuring pick up times
Brand Ambassador
LeafGuard
10.2024 - 11.2024
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Worked with team to achieve sales goals
- Engaged customers to communicate key product features.
- Exceeded quarterly sales targets through persistent follow-up strategies that nurtured leads into loyal clients.
- Educated customers on product features and answered questions regarding product use.
Associate
Old Navy
11.2024 - Current
- Increased sales with exceptional customer service skills while managing the retail portion of the business.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, and credit/debit card transactions with excellent customer service.
- Helped customers complete purchases, locate items, and join reward programs.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Education
High School Diploma -
Menasha High School
Menasha, WI06-2023
Skills
- Time management
- Attention to detail
- Cash handling
- Sales and retail experience
- Listening skills
- Multi-tasking
- Problem-solving
- Exceptional customer service
- Teamwork
Timeline
Associate
Old Navy
11.2024 - Current
Brand Ambassador
LeafGuard
10.2024 - 11.2024
Online Personal Shopper
Walmart
06.2023 - 09.2024
High School Diploma -
Menasha High School
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