Leslie Hodge

• Picked customer orders using handheld scanners and store systems, ensuring accurate item selection and fulfillment.
• Verified product quality, expiration dates, and substitutions to maintain order accuracy and customer satisfaction.
• Staged completed orders for pickup, organizing carts and totes for efficient handoff.
• Communicated out-of-stock items and replacement options, supporting smooth customer service interactions.

I clean rooms do laundry help management anyway that I can try to do everything that is needed and expected of me

• Cleaned guest rooms, bathrooms, and public areas to maintain brand cleanliness standards.
• Replenished linens, amenities, and supplies while organizing housekeeping cart for efficient room turnover.
• Inspected rooms for maintenance issues and reported repairs promptly to appropriate departments.
• Followed safety, sanitation, and chemical handling procedures to protect guests and staff.
• Coordinated daily assignments with housekeeping team to support smooth operations and timely room readiness.
• Maintained inventory of cleaning supplies and linens, preventing shortages and supporting consistent service.
• Trained new housekeeping staff on room setup, cleaning procedures, and guest service expectations.
• Addressed guest requests professionally and resolved housekeeping concerns with prompt, courteous service.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
• Dusted picture frames and wall hangings with cloth.
• Adhered to professional house cleaning checklist.
• Increased room availability by managing time wisely and completing tasks within designated deadlines.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Verified cleanliness and organization of storage areas and carts.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

• Prepared menu items following recipes, portion standards, and food safety procedures.
• Managed grill, fryer, and stovetop equipment for consistent meal production.
• Monitored ingredient freshness and rotated stock to reduce waste and spoilage.
• Coordinated food prep tasks to support smooth kitchen service during busy periods.

• Managed daily restaurant operations, maintaining service standards, food quality, and guest satisfaction.
• Scheduled staff shifts and adjusted coverage to support peak service periods.
• Trained team members on POS procedures, menu items, and customer service expectations.
• Monitored inventory levels and ordered supplies to prevent shortages and reduce waste.

• Supported store manager with daily operations, cash handling, and team supervision
• Monitored inventory levels and coordinated stock replenishment to maintain sales floor readiness
• Trained new associates on register procedures, merchandising standards, and customer service expectations
• Executed store recovery tasks, ensuring aisles, endcaps, and checkout areas remained organized

• Greeted guests promptly and maintained welcoming front-of-house experience
• Managed seating flow, balancing wait times and dining room capacity
• Answered phone inquiries and relayed accurate information about availability
• Coordinated with servers to support smooth table turnover and guest service

• Assisted residents with daily living activities, including hygiene, dressing, and meal preparation.
• Monitored client safety and responded promptly to behavioral or medical concerns.
• Documented care services, observations, and incident reports accurately in required records.
• Supported individualized care plans by following instructions and adapting to changing needs.
• Encouraged independence through respectful prompting and consistent emotional support.