Nova Elizabeth Figueroa

Remote Accountability Coach

* Collaborated with the owner to create and implement business goals

* Onboarded new students in the BNB Bootcamp Program/STR Wealth Academy using Zoom

* Monitored the Facebook Private Community Page

• Maintained professional demeanor by staying calm when addressing unhappy or angry customers. Increased sales by 10% by saving accounts that would have otherwise been lost to competition.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional, organized, and safe environment for employees and patrons.

• Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment on a new solar system.
• Performed zoom presentations daily.
• Produced quotes, proposals and contracts as part of sales process.

• Quoted prices, credit terms and other bid specifications.
• Knocked on doors of residential owners daily.
• Performed up to 3 home presentations per day.

• Produced quotes, proposals and contracts as part of the sales process.
• Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
• Generated solar energy customer leads to develop new accounts.