Rachel "Nova" Mahoney

Event Management

• Managed registration, bookings, and attendee communications using scheduling and customer service systems.
• Oversaw setup, teardown, and activity readiness for hands-on STEM events and recurring programs.
• Collaborated with instructors and center leadership to align event plans with program objectives.
• Led and Trained team members on event procedures, guest service expectations, and safety protocols.
• Recruited trained, and managed teams of volunteers to assist with event operations and logistics.

Coding Instructor

• Instructed students on debugging, logic building, and code organization through hands-on exercises.
• Assessed learner progress and adapted instruction to support varying skill levels and learning styles.
• Led classroom activities that reinforced programming concepts, problem-solving, and project completion.
• Mentored students through code reviews, project feedback, and technical skill development.
• Tracked attendance, participation, and assignment completion to maintain consistent classroom performance.

Digital Illustrator & Artist

• Illustrated art for children's book Astrid and The Case of the Missing Cupcake (2022). Illustrator/artist for the Astrid book and web series.
• Illustrated character-driven scenes aligned with manuscript tone and age-appropriate storytelling.
• Collaborated with editors and authors to refine artwork through iterative feedback cycles.
• Developed concept sketches, thumbnails, and final compositions for picture book spreads.
• Produced print-ready digital artwork using industry-standard illustration software and layered file workflows.

Public Speaker

• Speaker for several convention panels, workshops, press conferences, chamber events, news interviews, and more, discussing the topics of digital art, edutainment integration, and disability & mental health awareness and advocacy. Youth Speaker for the Mental Health of America Conference (2021) & Speaker/Presenter at the Annual Family Cafe (2026).
• Delivered engaging live presentations for diverse audiences, adapting tone and pacing to event goals.
• Facilitated panel discussions and Q&A sessions with clarity, professionalism, and audience focus.

Community Manager

• Created and ran a large, active, and well-known online community of over a thousand fans. Handling tasks with a level head and quick thinking/acting while continuing to engage with members in order to keep things fun, fresh, safe, and exciting.
• Formerly assisted with and even personally hosted an edutainment club at Bloomsburg Children's Museum (PA), providing school-aged students educational workshops and a space to engage and connect with peers while learning.
• Developed community engagement strategies to strengthen member participation and retention.
• Moderated online discussions to maintain respectful, timely, and brand-aligned communication.

• Assisted customers with product locations, pricing, and front-end service needs.
• Bagged groceries carefully to protect items and improve checkout efficiency.
• Restocked shelves, displays, and impulse items to maintain organized sales floor presentation.
• Retrieved shopping carts and maintained front store cleanliness throughout shifts.
• Supported cashiers by handling carryouts, returns, and register area organization.
• Enhanced customer satisfaction by providing efficient and courteous service at the front store.
• Received positive feedback from customers for consistently delivering outstanding service and maintaining a friendly demeanor under pressure.
• Assisted in training new hires on store procedures, product knowledge, and customer service standards, fostering a collaborative work environment for all team members.
• Maintained a clean and orderly store environment by performing routine cleaning tasks and addressing spills or hazards promptly.

• Adapted writing style for web content, blog posts, and feature articles.
• Edited drafts for clarity, grammar, tone, and brand consistency.
• Reviewed footage and provided actionable feedback on flow, quality, lighting, and framing to enhance final production.
• Supported directors and producers by delivering script coverage, conducting research, and preparing scenes to streamline production processes.
• Assisted camera and lighting crews with equipment setup, adjustments, and breakdowns to ensure efficient production operations.
• Assisted camera and lighting crews with equipment setup, adjustments, and breakdowns.
• Managed digital content calendars and coordinated timely publication across social media channels.
• Edited photos, graphics, and short-form video to support brand-consistent campaigns.

• Coordinated organization and execution of large-scale events, educational workshops, public speaker panels, vendor booths, and local meet-ups, enhancing attendee engagement and satisfaction.
• Managed communication tasks, addressed accommodations, and supported team members and staff to ensure seamless event operations and timely execution.
• Coordinated event logistics, ensuring supplies, schedules, and venue setup aligned with production needs.
• Managed attendee check-in, registration flow, and guest support with accuracy and professionalism.
• Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
• Participated in pre-event planning meetings, providing input on event themes and strategies for success.