Recent graduate of Portland Community College's Semiconductor Technician Training program with an academic background in multicultural communication and professional history of hands on team-based operations work.
Overview
5
5
years of professional experience
Work History
Contract Liquor Distribution Worker
Oregon Liquor & Cannabis Commission
08.2023 - 01.2024
Very physically intensive job in a warehouse setting that was entirely composed of constant movement and transportation of product that was 25-50 lb.
Learned from other team members to create and curate a work methodology that reduced errors in order fulfillment through diligent cross-checking that was safe, fast, and efficient.
Numerous Operational Roles
Best Buy
09.2018 - 08.2023
Final Position with company was a Shift Supervisor . In this role, I worked with other leads to institute customer facing policy changes and improved our weekly Net Promoter reviews from 3% positive to 75% in just two weeks. This helped our store meet metrics set by the company and created new standard operating procedures to provide a world-class customer experience.
Because of staffing fluctuations over several years, I took on new positions including truck lead, display setup and maintenance, sales floor associate, shipping and receiving specialist, and asset protection. I did this job switching at the request of my leaders to best help the store function smoothly and efficiently for many years.
Years of my time doing Display setup and maintenance included: Following images and diagrams as a specification guide, using basic hand tools for temporary assembly, diagnosing/troubleshooting and fixing failing displays, and updating digital content and display parts by using computer systems.
Aircraft Cargo Ramp Agent
Quantem Aviation Services
11.2022 - 01.2023
Worked in a fast paced airfield environment with a large variety of required PPE to protect me from various hazardous including ear damage, intense cold weather conditions, and numerous physically dangerous elements.
Being on the airfield had manysimilarities to working in a clean room setting beyond PPE and high hazard risk. It required constant high attention to detail to ensure a safe operation. Everything from clearing Foreign Object Debris to prevent blowback to ensuring others were following proper PPE protocol and following all SOP's to the letter.
Similarly to working in an Fabrication Plant, 99% of all activities were done with at least one other individual; often in team settings. This included elements of choreographing and guiding individuals operating heavy machinery so they wouldn't cause harm or damage. This almost always happened in environments that required nonverbal forms of communication.
Education
Bachelor of Arts - International Studies; Japanese Focus, in Progress
Portland State University
Portland, Oregon
Quick Start Semiconductor Technician Training Cert - Manufacturing
Portland Community College
01.2024
High School Diploma -
Milwaukie High School
Milwaukie, Oregon
06.2013
Skills
Reliable
Team-Oriented
Fast Learner
Socially Adaptable
Capable
Strong Emotional Awareness
Timeline
Contract Liquor Distribution Worker
Oregon Liquor & Cannabis Commission
08.2023 - 01.2024
Aircraft Cargo Ramp Agent
Quantem Aviation Services
11.2022 - 01.2023
Numerous Operational Roles
Best Buy
09.2018 - 08.2023
Bachelor of Arts - International Studies; Japanese Focus, in Progress
Portland State University
Quick Start Semiconductor Technician Training Cert - Manufacturing
Portland Community College
High School Diploma -
Milwaukie High School
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