Trevor Cohan
East Amherst,NY
Summary
Dedicated and reliable professional consistently excelling in promoting customer loyalty, satisfaction, and purchases through a consultative approach and meticulous attention to individual needs. I am well-equipped to provide exceptional service. Recognized for excellent organizational skills and a superior work ethic,and committed to building strong customer relationships.
Overview
4
4
years of professional experience
Work History
Liquor Store Associate
Addy's Fine Wine and Spirits
03.2023 - 09.2024
- Strengthened loss prevention efforts by conducting vigilant monitoring of store activity and reporting suspicious behavior to management.
- Assisted with staff training initiatives for new hires, sharing best practices from personal experience as a Liquor Store Associate.
- Supported management in maintaining accurate financial records through daily cash drawer reconciliation tasks.
- Enhanced customer satisfaction by providing knowledgeable product recommendations and personalized service.
- Developed strong rapport with regular customers by remembering preferences and engaging in friendly conversation during visits.
Lot Attendant-Sales Assistant
Northtown Porsche
03.2021 - 01.2023
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
Education
Associate of Applied Business - Accounting And Finance
Niagara County Community College
Sanborn, NY05-2025
Skills
- Customer Service
- Organized
- Fast Learner
- Punctual
- Reliable
- Microsoft Office (word, excel & Powerpoint)
Cleanliness and hygiene
Cash handling proficiency
Customer service
Teamwork
Problem-solving abilities
Timeline
Liquor Store Associate
Addy's Fine Wine and Spirits
03.2023 - 09.2024
Lot Attendant-Sales Assistant
Northtown Porsche
03.2021 - 01.2023
Associate of Applied Business - Accounting And Finance
Niagara County Community College
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