Jeffrey Tortosa
Hollywood,FL
Summary
As a young, ambitious, and eager-to-learn individual, I am highly motivated to excel in the sales industry. My strong communication skills, ability to adapt to new environments, and passion for problem-solving enable me to build strong relationships with clients, identify their needs, and deliver tailored solutions. Committed to continuous personal and professional growth, I am excited to contribute to a dynamic team and exceed expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
Allied Insurance Company
Hollywood, FL
09.2023 - Current
- Assisted clients in selecting appropriate coverage options for their needs.
- Developed a customer service strategy to ensure the highest level of satisfaction.
- Analyzed customer feedback to improve sales strategies and tactics.
- Generated leads through cold calling, networking, referrals, and other marketing initiatives.
- Negotiated with underwriters to obtain competitive rates for customers.
- Maintained accurate records of client information in CRM software system.
Sales Manager
OrderPrint
Hollywood, FL
07.2017 - Current
- Created personalized portfolio designs according to rigorous client specifications.
- Maintained company websites updating with new products and corporate announcements as necessary.
- Reviewed final layouts, making improvements and suggestions as needed.
- Consulted with customers to ensure satisfaction with products.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Analyzed competitors' successes and failures, evaluating impact on market.
Traffic Officer
Miami-Dade Police Department
Miami, FL
10.2018 - 03.2020
- Protected motorists and pedestrians by providing traffic control at traffic accident scenes, congested areas, schools and special events.
- Warned drivers and pedestrians of hazards using signs, flags, lanterns and hand signals.
- Learned locations and purpose of street traffic signs within assigned patrol areas.
- Promoted high community satisfaction by resolving problems with knowledgeable and friendly service.
- Reported delays, accidents or other traffic and transportation situations.
Education
High School Diploma -
Mater Academy Lakes High School
Hialeah, FL06.2017
Some College (No Degree) - Cyber Security
Miami Dade College
Miami, FLSkills
- Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
- Complex Problem-Solving
- Graphic Design
- Payment Processing
- Spanish Translation
- Communication and Engagement Techniques
- Account Management
- Goal Setting
- Sales and Market Development
- Vehicle Operation
- Community Relations
- Emergency Management
Certification
4-40 CSR License- 08/2023
Timeline
Insurance Sales Agent
Allied Insurance Company
09.2023 - Current
Traffic Officer
Miami-Dade Police Department
10.2018 - 03.2020
Sales Manager
OrderPrint
07.2017 - Current
High School Diploma -
Mater Academy Lakes High School
Some College (No Degree) - Cyber Security
Miami Dade College