Open To Work
Nichole Pedrotti
Sole Proprietorship
Boise ,ID
7
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
House Cleaner
3 Years 7 Months- Performed detailed cleaning tasks, ensuring high standards of cleanliness and client satisfaction.
- Utilized specialized cleaning tools and products to maintain optimal hygiene in residential spaces.
- Developed efficient cleaning schedules to maximize productivity and minimize time spent on each task.
- Communicated effectively with clients to understand their needs and tailor services accordingly.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Parts Specialist
2 Years 9 Months- Managed inventory levels for parts, ensuring timely availability and reducing downtime.
- Collaborated with suppliers to optimize order processes and improve delivery schedules.
- Assisted customers in identifying and sourcing necessary marine parts, enhancing satisfaction.
- Streamlined parts organization system, improving retrieval efficiency and workflow productivity.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
Education
Bachelor of Science - Business
- 3.62 GPA
Skills
Cleaning and sanitization
Customer service
Housekeeping
Payment collection
Eco-friendly practices
Residential cleaning
Customer service-focused
Excellent oral and written communication
Physically strong
Exceptional communicator
Detail-oriented
Quality assurance
Timeline
House Cleaner
Sole Proprietorship
11.2022 - CurrentRead More
Parts Specialist
Coastal Bend Marine
06.2019 - 03.2022Read More
University of Phoenix
Bachelor of Science from Business
Read More