Niyah Pollock
Riverview,FL
Summary
Health sciences graduate with a minor in entrepreneurship, equipped with a solid foundation in patient care and administrative functions. Demonstrates a commitment to enhancing health outcomes through collaboration and continuous learning. Seeking roles in direct patient care, including patient care technician, medical assistant, or physical therapy aide.
Overview
4
4
years of professional experience
Work History
Event Staff
Varsity
12.2021 - Current
- Set up and manage event logistics, including pipe and drape, company signage, and themed decor.
- Assisted with various roles such as warm-up staff, video capture, and runner based on event needs.
Medical Assistant Lead
Florida Orthopedic Institute
Clearwater, USA
08.2025 - 04.2026
- Triage patients for chief complaint, ensuring medical history is up to date
- Prepared injections for providers
- Took out sutures for patients at their post-operative appointments
- Put casts on patients with upper extremity fractures
- Managed inventory to ensure clinic supplies were consistently available for patient care
- Performed administrative duties to ensure quality patient service (e.g.: distribute prescription needs to providers, calls/voicemails, etc.)
- Utilized Athena EMR system for efficient patient record management
- Changed dressings on wounds to prevent infection and check for healing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Administered medications under physician's supervision.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Trained new medical assistants on office protocols and patient care procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Health Care Administrative & Shadowing
Tampa Bay Physical Therapy Internship
Tampa, USA
08.2023 - 12.2023
- Assisted Doctor of Physical Therapy in addressing patient needs and preparing materials.
- Assisted a Doctor of Physical Therapy with patient needs and material preparation.
- Shadowed therapy sessions to gain hands-on experience in patient care techniques and approaches.
- Managed insurance-related tasks, including verification and calculating patient-to-insurance type percentages.
Sales Representative
4050 LOFTS
Tampa, USA
07.2022 - 08.2023
- Managed inquiries via phone and email, promoting company services and addressing customer needs.
- Provided excellent customer service to students and parents transitioning to college living.
- Developed creative strategies to improve resident satisfaction and engagement.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa12.2024
Associate of Arts -
St. Johns River State College
Orange Park04.2021
Skills
- Clinical support
- Patient assessment
- Triage patients
- Medication administration
- Athena EMR management
- EHR documentation
- Team Leadership
- Communication & Collaboration
Timeline
Medical Assistant Lead
Florida Orthopedic Institute
08.2025 - 04.2026
Health Care Administrative & Shadowing
Tampa Bay Physical Therapy Internship
08.2023 - 12.2023
Sales Representative
4050 LOFTS
07.2022 - 08.2023
Event Staff
Varsity
12.2021 - Current
Bachelor of Science - Health Sciences
University of South Florida
Associate of Arts -
St. Johns River State College