Angel Hernandez Vicario

Provided exceptional customer service to all guests and escalated concerns where needed.

• Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
• Welcomed guests to events, checked invitations, and oversaw proper seating.
• Checking ID for Age Restricted shows.
• Crowd control.
• Sell of tickets using POS system.
• Escort V.I.P guests to seating

• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
• Supported safety with well-maintained grounds, parking lots and landscaping.
• Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
• Tested fire safety and emergency systems to ensure proper working order.
• Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
• Followed instructions from supervisor regarding daily job tasks and duties.
• Performed preventive maintenance and repairs on various types of equipment.
• Safely and effectively handled wide range of cleaning products and solutions.
• Replaced worn or broken parts on machines and equipment.
• Executed tasks within time and budget constraints.
• Positively engaged with customers and maintained professional appearance as company representative.
• Ensured Cleanness of hot tubs, daycare,pools,lockers,gym equipment.
• Ensure gates and doors are unlocked or locked during and after business hours.

• Worked varied hours to meet seasonal and business needs.
• Greeted guests.
• Provided product price information to guests.
• Managed guests relations through communication and helpful interactions.
• Trained and mentored junior staff on customer service strategies and techniques.
• Identified guests needs and wants to enhance guests experiences and boost sales.
• Maintained relationships with guests to maximize sales opportunities.
• Created solutions for guests to satisfy specific needs, quality and budget.
• Utilized guest feedback to improve myself as a person.
• Stocked merchandise, clearly labeling items, and arranging according to size, such as cups, hats, stickers
• Answered customer questions about products.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Managed efficient cash register operations.
• Listened to customer needs and desires to identify and make recommendation's.
• Prepare food for opening
• keep a clean and pleasing environment for guests.

• Performed planting, watering, mulching, and edging of lawns.
• Removed weeds, hazards, and debris from common pathways to improve usability.
• Handled hedge, bush, and shrub trimming.
• Maintained routine landscaping schedules to boost lawn health.
• Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
• Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
• Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
• Maintained grounds by trimming, weeding, and general clean-up.
• Landscaped yards by planting flowers, grass, trees, and bushes.
• Maintained commercial and residential landscapes with comprehensive and diverse team.
• Edged and mowed lawns, flowerbeds and landscape features.
• Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
• Operated landscaping equipment with focus on safety and machine longevity.
• Collected and removed debris at job sites.