Internationalist and political scientist, specialized in government, public management, and institutional affairs, with a proven track record of leading communication strategies and high-impact projects across public, private, and community sectors. Experienced in designing and implementing strategic communication campaigns, social dialogue initiatives, and citizen engagement programs that have successfully strengthened public participation and institutional trust. Skilled in stakeholder mapping, facilitating dialogue platforms, and conflict resolution, with a collaborative and results-oriented approach. Known for an assertive, empathetic, and strategic communication style. Additional experience in customer service, lead generation, and service-driven communication, with the ability to tailor messaging precisely to audience profiles and organizational goals.
• Delivered comprehensive services to over 150 families, connecting them with essential resources such as food, hygiene, housing, and education.
• Provided direct support to approximately 300 individuals experiencing homelessness, offering immediate assistance and guiding them toward permanent housing programs, contributing to a reduction in the local unsheltered population.
• Designed and implemented community outreach strategies, including school-based activities that fostered youth and family engagement, strengthening the connection between communities and social services.
• Organized informational events, service fairs, life skills workshops, and mobile food assistance programs in collaboration with partner organizations.
• Developed strategic partnerships to expand access to social, educational, and health services, increasing institutional reach and community impact.
• Promoted linguistic and cultural inclusion through bilingual (English-Spanish) service delivery and registration management, ensuring equitable access to community resources.
*Conflict Resolution – Universidad Militar Nueva Granada, Colombia.
*Mental Health First Aid USA - National Council for Mental Wellbeing.