NSHAN MKHITARIAN
Glendale,CA
Summary
Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records. Experienced Videographer familiar with producing reels, montage's, promotional videos and overall cinematic content. Analytical and creative with good verbal and written communication abilities. Manages multiple stages of projects, from pre- to post-production.
Overview
9
9
years of professional experience
Work History
Senior Relationship Banker
BMO Bank Of Montreal
01.2024 - Current
- Resolved complex customer issues, resulting in increased trust and loyalty among clients.
- Increased cross-selling opportunities through identifying clients'' needs and recommending appropriate banking products.
- Supervised daily branch operations to ensure efficiency, compliance, and a positive customer experience.
- Collaborated with branch team members to achieve sales targets and improve overall performance.
- Assisted clients with credit applications, guiding them through the process from initial inquiry to loan approval.
- Reported directly to the branch manager, offering weekly updates on client portfolio performance, new business development progress, and other pertinent metrics.
- Handled escalated complaints from dissatisfied customers professionally while finding mutually beneficial resolutions.
- Strengthened client relationships by providing personalized financial solutions and exceptional customer service.
Videographer/Photography Editor
ShawnMak Editz
06.2023 - Current
- Produced videos according to client specifications, including desired length, style and pace.
- Developed creative approaches to video production to create unique and engaging content.
- Collaborated with clients to develop creative concepts and deliver engaging video content tailored to their unique needs.
- Managed all aspects of pre-production, including location scouting, script development, and budgeting for optimal results.
- Worked closely and communicated regularly with clients to understand and capture vision on video.
- Increased client satisfaction with professional communication and timely delivery of projects.
Universal Banker
Bank Of America
01.2023 - 12.2023
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
Videography/Photography Editor
Caesar's Events
07.2019 - 08.2023
- Collaborated with other production team members for successful completion of projects.
- Filmed live events and promotional videos, capturing memorable moments for a wide array of clientele.
- Captured footage for variety of projects successfully, from corporate events to weddings.
- Utilized variety of video formats and equipment to create desired audiovisual effects.
- Assisted with setting up and breaking down equipment before and after shoots.
- Adapted quickly to unforeseen challenges during shoots by employing creative problem-solving techniques.
Universal Banker/Teller
US Bank
02.2020 - 08.2022
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Balanced cash drawers daily, demonstrating accuracy and attention to detail in handling large sums of money.
- Prevented fraudulent activity by diligently verifying customer identification during account openings or changes in personal information.
- Contributed to branch success through active participation in sales initiatives and promotional events.
- Managed high volumes of transactions while maintaining exceptional speed and accuracy levels.
Videographer/Photography Manager/Editor
Life & Light Church
02.2015 - 01.2017
- Streamlined workflow for faster project turnaround times by implementing efficient organizational systems.
- Managed all aspects of pre-production, including location scouting, script development, and budgeting for optimal results.
- Filmed live events and promotional videos, capturing memorable moments for advertisements and promotions
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Trained junior videographers on best practices for filming techniques, equipment usage, and safety procedures.
- Developed scripts and storyboards to guide production process.
- Edited videos and rearranged shots to match creative or production requirements.
Education
High School Diploma -
Parkridge Private School
Long Beach, CA07.2016
Skills
- Wealth Management
- Cash Flow analysis
- Loan Origination
- Portfolio Management
- Editing skills
- Video Editing
- Visual storytelling
- Social Media Content
- Equipment Setup
- Directing experience
- Cinematography expertise
- Storyboard creation
- Location Scouting
Timeline
Senior Relationship Banker
BMO Bank Of Montreal
01.2024 - Current
Videographer/Photography Editor
ShawnMak Editz
06.2023 - Current
Universal Banker
Bank Of America
01.2023 - 12.2023
Universal Banker/Teller
US Bank
02.2020 - 08.2022
Videography/Photography Editor
Caesar's Events
07.2019 - 08.2023
Videographer/Photography Manager/Editor
Life & Light Church
02.2015 - 01.2017
High School Diploma -
Parkridge Private School
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