Nubia Diaz-Ruiz

• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.

- Managed day to day reporting of resident customer service concerns through the Resident Advocate Program.

- Managed one on one meetings with residents to analysis and record their current state of mind and reported any changes that might be a danger to the resident's ability to thrive.

- Coordinated testing of a residents mental and cognitive condition through State approved testing models; PHQ9's and BIMS tools.

- Reported to leadership resident concerns and complaints; assisted with the management of discharges and setting up home services.

- Assisted residents of the Skilled Nursing Facility with various activities to promote social networking through games and other activities.

- Communicated changes in condition and other concerns with residents to management and family members.

- Suggested ways to improve residents life condition in the facility and make recommendations for different games and activities of interest.

- Reported daily activity through the facilities resident profile portal.

- Coordinate customer item searches and assisted with inventory management.

- Communicate service concerns with management.

- Assisted co-workers with merchandise searches and inventory status concerning availability and pricing.