Nubia Ramos Hernandez
8703 Green Ivy Ln, Charlotte,NC
Summary
Dedicated to enhancing patient experience by applying excellent communication skills, effective problem-solving abilities and attention to detail. Enthusiastic to learn in-depth knowledge preparing patients and tools for various dental procedures while sustaining patient comfort. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Problem Guide | Singles
Amazon
06.2021 - Current
- Staffed AAs according to plan headcount through shift.
- Identify or help out on any issues out on the floor to ensure operations run smoothly.
- Ensure area is clean and safe throughout shift and prep for handoff for next shift.
- Monitor associate rates and audit to ensure both good productivity for AA and operations.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Problem Solver | Singles
Amazon
06.2021 - Current
- Investigate missing, extra, or damaged items within the area.
- Ensure customer kickout packages are processed properly.
- Chase Critical Pull Times (CPTs) are processed within due timeline.
- Ensure dwells are with standards to ensure shipment is not dwelling 2+ hrs.
Learning Ambassador | Singles
Amazon
06.2021 - Current
- Helped trained new hires into Singles department as well cross trained current AAs into different areas.
- Assist and ensure AAs maintain all knowledge to ensure excel into trained path.
- Continuously help improve AAs even after training in SmartPac to improve productivity.
Jam Clear
Amazon
06.2021 - Current
- Clear jams safely with proper equipment.
- Ensure lines run within Singles Lines 4-7 to keep production moving.
- Help fill sort holes if needed with AAs step off.
- Ensure MRS and Tray sorter are flowing throughout shift.
Slam Operator
Amazon
06.2021 - Current
- Maintain line flow to keep operations workflow effective.
- Ensure customer shipment is in standard if missing, damaged, or masterpack.
- Assisted in ensuring equipment is up to standard to keep flow.
- Ensure hazmat/magnets packages are process properly.
- Weighing and quality control.
Education
General Studies
Central Piedmont Community College
Charlotte, NCPhillip O Berry Academy Of Technology High School
Charlotte, NC06.2021
Skills
- Effective Communication
- Safety Awareness
- Problem Solving
- Teamwork
- Management support
- Critical Thinking
Languages
English
Spanish
Timeline
Problem Guide | Singles
Amazon
06.2021 - Current
Problem Solver | Singles
Amazon
06.2021 - Current
Learning Ambassador | Singles
Amazon
06.2021 - Current
Jam Clear
Amazon
06.2021 - Current
Slam Operator
Amazon
06.2021 - Current
General Studies
Central Piedmont Community College
Phillip O Berry Academy Of Technology High School
References
Java Brown
Area Manager II | Amazon
Cody Lick
Area Manager II | Amazon
Lydia Martin
Operations Manager | Amazon