Nuchada Prypiroonrojn
Cupertino,CA
Summary
At Lineage, I spearheaded the strategic deployment and evolution of the Quote-to-Cash CPQ tool, enhancing user experience, and aligning with key business goals. As an expert in roadmap development and stakeholder relationship management, I successfully led cross-functional teams, ensuring seamless product enhancements, user training, and significantly improving system efficiency and user adoption.
Overview
6
6
years of professional experience
Work History
Quote-to-Cash CPQ Product Owner
Lineage Logistics (Nasdaq: LINE)
Novi, MI
02.2023 - Current
- As a Salesforce Quote-to-Cash CPQ Product Owner, I lead the strategic deployment and continuous improvement of our CPQ tool, ensuring the efficiency of the sales process, and user-friendly experiences.
- Ensure the successful deployment of the pilot warehouse, then deploy it to over 300 warehouses across the U.S. and Canada.
- My role encompasses end-to-end product ownership, including roadmap planning, stakeholder management, project oversight, and user training.
- Developed and maintained quarterly and yearly product roadmaps aligned with the leadership's vision and the organization's goal.
- Adapted roadmaps to shifting priorities and budget constraints to ensure ongoing alignment with company objectives.
- Collaborated closely with business stakeholders to gather requirements, address process gaps, and identify pain points for system improvements.
- Acted as a liaison between technical teams and non-technical users to facilitate clear communication.
- Cascade the product's new features to business users using the product's communication strategies of 'WHY' and 'HOW' to gain buy-in and user adoption.
- Demonstrated new features and enhancements to over 100 business users in the monthly sales and commercial meetings, ensuring buy-in and adoption.
- Partnered with stakeholders to define and document business requirements, ensuring they were prioritized effectively to meet maximum ROI.
- Worked closely with systems architects to ensure alignment between technical design and business requirements.
- Managed release planning and backlog prioritization in Jira, translating business needs into actionable tasks.
- Collaborated with the scrum master on capacity planning and release delivery in an Agile environment.
CPQ Business Systems Analyst
Workday
Pleasanton, CA
03.2021 - 03.2022
- Spearheaded a high-priority, large-scale project among the Development and QA teams. The project aims to rebuild the CPQ calculation logic on a new platform. The rebuilt pricing logic platform will be able to increase the number of line items by at least four times the current cart limitation and significantly reduce the CPU processing time.
- Document the existing CPQ functionality use cases that can be used as a reference for User Stories, QA, and UAT.
- Write user stories, lead the story refinement sessions, and collaborate with the development and QA teams.
- Deliver the story point capacity estimated for each Scrum.
- Liaison between business partners and Scrum team members to deliver solutions to business requirements.
Technical Program Manager
LinkedIn
Sunnyvale, CA
04.2019 - 10.2020
- Technical Program Manager, Scrum Master, and Product Owner for the LinkedIn Learning Scrum Team. LinkedIn Learning (formerly Lynda.com) is one of four LinkedIn lines of business.
- Lead new product introduction projects, from the pilot to the general availability phase. The SDLC strategy is aligned with both Waterfall and Scrum methodologies.
- A key team player in an end-to-end software development process, starting from working closely with cross-functional business partners to define requirements, find the pain points, perform systems analysis, and create user stories using the Jira tool, creating a project roadmap, and ensuring the prioritization that meets maximum ROI.
- Working closely with the development team during the functional and solution design phase. Worked closely with the QA team, ensuring 100% defect-free results during QA testing, presenting the prototype to key stakeholders, writing UAT scripts, and leading UAT, coordinating the end-to-end UAT process, ensuring the projects are deployed free of defects, GDPR compliant, and meeting 100% of business requirements and timelines.
- Strong knowledge of sales business processes, CRM, CLM, PRM, Salesforce, Sales Cloud, Service Cloud, and Steelbrick CPQ, Quote-to-Cash, and end-to-end ERP. Expert in SFDC Systems Integrations - SFDC to Oracle, ERP, Provisioning, Hadoop (HDFS), and MS Dynamics.
- Led CSAT and CRM projects, such as SFDC, SurveyMonkey integration, and SFDC Gainsight CRM integration.
- Advanced skill level in database management and design, SOQL, and SQL. Software development tools – Smartsheet, Confluence, Jira, Lucid Chart, Visio, PowerPoint.
Education
MBA - Information Technology
California State University, Sacramento
Sacramento, CA12-1998
Master of Arts - Architecture
Silpakorn University
Bangkok, Thailand03-1995
Skills
- Roadmap development
- Requirements elicitation
- Agile methodology
- User acceptance testing
- Business analysis
- Technical expertise
- Risk assessments
- Key relationship development
- Scrum framework
- Scrum methodology
- Product issue resolution
- Story planning
- Product planning
- User story creation
- Release planning
- Stakeholder relationship management
- Software development fundamentals
- Product lifecycle management
Timeline
Quote-to-Cash CPQ Product Owner
Lineage Logistics (Nasdaq: LINE)
02.2023 - Current
CPQ Business Systems Analyst
Workday
03.2021 - 03.2022
Technical Program Manager
LinkedIn
04.2019 - 10.2020
MBA - Information Technology
California State University, Sacramento
Master of Arts - Architecture
Silpakorn University
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