Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jason Garcia

Miami

Summary

Dynamic and motivated professional with a proven track record at Van Leeuwen Artisan Ice Cream, excelling in customer service and cash handling. Recognized for enhancing sales through effective upselling and maintaining cleanliness. A reliable team player with strong multitasking abilities, dedicated to delivering exceptional experiences and fostering brand loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Scooper

Van Leeuwen Artisan Ice Cream
02.2025 - 05.2025
  • Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
  • Ensured optimal product quality by consistently checking inventory and removing expired items.
  • Promoted a positive atmosphere by engaging with customers and providing cheerful service.
  • Increased sales through upselling additional toppings and menu items to customers.
  • Sustained store''s visual appeal by regularly organizing display cases and making sure all signage was updated accordingly.
  • Mastered the art of scoop sizing, delivering consistent portions each time for maximum customer satisfaction.

Brand Ambassador

Advantage Solutions
05.2023 - 05.2024
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
  • Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.

Bartender

Miami Roots
01.2023 - 04.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

Education

Associate of Arts - Buisness Administration

Miami Dade College
Miami, FL
07-2024

Skills

  • Cleanliness and organization
  • Food Safety Certified
  • Reliability and punctuality
  • Motivation and initiative
  • Cash handling proficiency
  • Customer service
  • Strong multitasking
  • Outgoing personality
  • Team player attitude
  • Brand awareness

Certification

  • Alcohol Safe Certified
  • Food Handler Certified


Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working

Timeline

Scooper

Van Leeuwen Artisan Ice Cream
02.2025 - 05.2025

Brand Ambassador

Advantage Solutions
05.2023 - 05.2024

Bartender

Miami Roots
01.2023 - 04.2023

Associate of Arts - Buisness Administration

Miami Dade College

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Jason Garcia