Nuha Tageldin Nasroun
Alwakrah,DA
Overview
15
15
years of professional experience
Work History
Head of Patient Care Services & Outpatient Clinics Coordinator
Universal Hospital
09.2021 - 05.2023
- Directed the Patient Care Services department, achieving a 20% reduction in wait times by optimizing workflows
- Developed and implemented operational policies, increasing efficiency by 15%
- Surpassed outpatient revenue targets by 10% through refined tracking systems
- Introduced cost-cutting strategies, lowering annual expenses by 8%
- Mentored a team of 15+ staff, fostering skill development and enhancing performance
- Boosted patient satisfaction scores by 12% by leveraging feedback for targeted improvements
Senior Administration Officer
Salam Centre for Cardiac Surgery - Emergency NGO
01.2020 - 11.2020
- Managed payroll for over 100 employees, reducing errors by 25% and ensuring timely processing
- Accelerated onboarding processes, cutting completion time by 30%
- Facilitated quicker permit approvals, reducing processing times by 15%
- Supervised administrative staff, driving a 20% improvement in task completion rates
Administrative Assistant
Salam Centre for Cardiac Surgery - Emergency NGO
09.2016 - 12.2019
- Enhanced financial oversight by optimizing expense tracking, decreasing discrepancies by 10%
- Prepared and translated regulatory documents with a 100% compliance rate
- Coordinated payroll for a large workforce, meeting strict deadlines consistently
OPD Secretary (Receptionist)
Salam Centre for Cardiac Surgery - Emergency NGO
07.2015 - 08.2016
- Processed registrations for 100+ patients daily with perfect accuracy
- Improved patient communication systems, leading to a 15% satisfaction increase
- Implemented inventory controls, reducing supply shortages by 20%
Administrative Officer
Florence Services & Ventures Inc.
07.2012 - 10.2012
- Organized high-level meetings, improving follow-up efficiency by 25%
- Ensured punctual delivery of essential financial project materials
Office Manager & Executive Secretary
H&H Consultancy
09.2011 - 05.2012
- Executed training programs that boosted participation by 30%
- Optimized financial management, achieving a 15% reduction in monthly expenses
Admin & Sales Assistant
Owni Net Company
01.2008 - 08.2010
- Increased revenue by 18% by crafting targeted sales strategies
- Strengthened client relationships, improving retention rates by 10%
Education
Advanced Diploma - Management & Information Technology
Jordanian Sudanese University
Banking Operations
Sudanese French Bank
01.2004 - 2 2004
Procurement Unit Training
Ministry of Petroleum
01.2012 - 1 2013
Skills
Operational Efficiency & Workflow Optimization
Training
- Banking Operations, Sudanese French Bank, 01/01/04, 02/28/04
- Procurement Unit Training, Ministry of Petroleum, 01/01/12, 01/31/13
Personalityandworkethic
- Proactive and Strategic Thinker: Consistently drives improvements by identifying gaps and implementing effective solutions.
- Adaptable and Resilient: Thrives in fast-paced environments, adeptly handling evolving challenges.
- Collaborative Communicator: Builds trust and facilitates seamless cross-departmental interactions.
- Detail-Oriented and Analytical: Excels in data analysis and process refinement for continuous improvement.
- Ethically Grounded: Upholds professional standards, ensuring compliance and integrity in all operations.
Timeline
Head of Patient Care Services & Outpatient Clinics Coordinator
Universal Hospital
09.2021 - 05.2023
Senior Administration Officer
Salam Centre for Cardiac Surgery - Emergency NGO
01.2020 - 11.2020
Administrative Assistant
Salam Centre for Cardiac Surgery - Emergency NGO
09.2016 - 12.2019
OPD Secretary (Receptionist)
Salam Centre for Cardiac Surgery - Emergency NGO
07.2015 - 08.2016
Administrative Officer
Florence Services & Ventures Inc.
07.2012 - 10.2012
Procurement Unit Training
Ministry of Petroleum
01.2012 - 1 2013
Office Manager & Executive Secretary
H&H Consultancy
09.2011 - 05.2012
Admin & Sales Assistant
Owni Net Company
01.2008 - 08.2010
Banking Operations
Sudanese French Bank
01.2004 - 2 2004
Advanced Diploma - Management & Information Technology
Jordanian Sudanese University
Similar Profiles
Shahana Abdul Vaheed ShiyasShahana Abdul Vaheed Shiyas
Pharmacy Coordinator at Universal HospitalPharmacy Coordinator at Universal Hospital
Samuel QuayeSamuel Quaye
Civil Engineer Supervisor at Universal Hospital Group LimitedCivil Engineer Supervisor at Universal Hospital Group Limited
Dr. Omer Elsafi MuhieldinDr. Omer Elsafi Muhieldin
Clinical director of Emergency Department at Universal Hospital SudanClinical director of Emergency Department at Universal Hospital Sudan
Munther QadousMunther Qadous
Customer Service and Sales staff at Velespeed CyprusCustomer Service and Sales staff at Velespeed Cyprus