Nui Rios
Miami,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Retail Sales and Merch Associate - General Sales
Micro Electronics, Inc.
06.2024 - Current
- Focused on delivering outstanding customer service by fostering relationships with customers that led to repeat purchases
- Resolved any customer issues promptly
- Consistently maintained product knowledge to provide informed recommendations and improve the overall shopping experience for customers
- Conducted product demonstrations which demonstrated benefits, and engaged customers with the product, driving sales
- Restocked and organized products on the sales floor to improve the customer experience.
Retail Sales Associate
Best Buy
11.2023 - 06.2024
- Provided excellent customer service, greeting customers and thoroughly answering their questions about products, including maintaining a score of 100 NPS survey
- Assessed customer needs and asked necessary questions to ensure a delightful shopping experience
- Maintained a neat and clean work environment
- Assisted in other duties as necessary
- Assisted customers with any questions they had and informed them of special offers.
Freelance Illustration
.
01.2021 - 11.2023
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Negotiated contracts with clients effectively, ensuring mutually-beneficial terms were agreed upon.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Optimized website usability and accessibility, leading to improved user experience and longer visit durations.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
Education
High School Diploma -
John A. Ferguson Senior High School
Miami, FL06.2023
Skills
Customer Service
Problem-Solving
Teamwork and Collaboration
Customer Assistance and Engagement
Retail Sales
Reliability and punctuality
Store Opening and Closing
Flexible Schedule
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales and Merch Associate - General Sales
Micro Electronics, Inc.
06.2024 - Current
Retail Sales Associate
Best Buy
11.2023 - 06.2024
Freelance Illustration
.
01.2021 - 11.2023
High School Diploma -
John A. Ferguson Senior High School
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