NuKarriuss Lewis
Orange Park
Summary
Poised Medical Office Administrative Assistant demonstrating efficacy, superior attention to detail, and skill in data-entry in EMR charting systems. In-depth knowledge of corporate, state, and HIPAA privacy laws with expertise in scribing, scanning and indexing. Demonstrates excellent work ethic and exemplary time management skills. Computer literate professional with strong customer service skills and extensive knowledge of medical terminology.
Overview
6
6
years of professional experience
Work History
Clerical Associate
Ascension OBGYN
10.2021 - Current
- Coordinates patient scheduling, check-in, check-out and payments for billing. Verifies and enters patient demographic information into patient’s charts.
- Establishes and maintains filing systems. Enters procedure codes and diagnosis codes into medical billing software for pay estimates.
- Obtains and verifies medical documentation, insurance authorizations/pre- certifications, and referrals. Routes written/electronic communications as appropriate. Provides administrative support to medical staff.
- Enters, reviews, and submits charges for patient procedures and services daily. Collects and reconciles personal financial reports and deposits for accuracy daily.
Financial Representative
UF Health Jacksonville
08.2018 - 10.2021
- Performed patient pre-admission, admission, transfer and discharge activities.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained and verified patients signatures on all required forms and documents.
- Attended department meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
- Received patient deductibles and co-pay amounts whilst discussing options on how to consistently satisfy financial obligations.
Release of Information Specialist
New York City Health & Hospitals C/O CPS
06.2020 - 07.2021
- Navigated within patient records to locate requested documentation, successfully completed over 50 requests per day.
- Generated pre-payment notices to send invoice details and other account information to requestors.
- Assisted management in developing new pre-payment ideas and procedures to increase revenue and efficacy of prepayment billing processes.
- Actively tested newly enforced pre-payment workflows and prepares and reports records of validated results to management weekly.
- Developed training aids and reference materials and templates to ease prepayment workflow changes.
Member Care Specialist
Blue Cross Blue Shield
10.2017 - 08.2018
- Served as a valuable resource to members, providing them with pertinent information regarding their coverage and eligibility (CHIP).
- Provided enrollment support by assisting field agents with onboarding process and by assuring appropriate information was delivered to members.
- Assisted with escalated calls, acting as Team Lead. Resubmitted claims after editing or denial to ensure accuracy of member's financial obligations.
- Reviewed EOB’s for various insurance plans and initiated the appropriate appeal based on the members needs for denials received.
- Provided troubleshooting and end-user customer support for incoming hardware and software related issues.
Education
Associate Degree - Nursing
Keiser University
Jacksonville, FL12.2024
Skills
- Analytical skills
- Multitasking abilities
- Records review
- Relationship-Building
- Computer skills
- Training & Development
Timeline
Clerical Associate
Ascension OBGYN
10.2021 - Current
Release of Information Specialist
New York City Health & Hospitals C/O CPS
06.2020 - 07.2021
Financial Representative
UF Health Jacksonville
08.2018 - 10.2021
Member Care Specialist
Blue Cross Blue Shield
10.2017 - 08.2018
Associate Degree - Nursing
Keiser University
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