Khanh Trinh
Belmont,NC
Summary
Personable, passionate, and results-oriented professional who displays the utmost level of professionalism, work ethic, and confidentiality. Adept at following directives, multi-tasking / prioritizing tasks, and employing all necessary steps to excel in high-pressure situations. Willing to continually research and learn new techniques on how to improve the efficiency and efficacy of documentation. Possess extensive and transferable customer-focused experience and strategic communication skills enabling the development of key business relationships.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clerical Associate
Adecco Staffing
02.2024 - Current
- Managed daily clerical operations to ensure efficient workflow and accuracy.
- Processed incoming correspondence and maintained organized filing systems for easy retrieval.
- Coordinated scheduling and appointment management for multiple departments, enhancing operational efficiency.
- Assisted in data entry and record-keeping, ensuring precision in documentation and reporting.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Streamlined office processes by implementing efficient filing systems and document management.
Cashier
Sake Express
01.2015 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining accurate cash drawer balances throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize store operations and improve workflow efficiency.
- Trained new staff on register procedures and customer interaction best practices.
Warehouse Stocker
Allegiance Staffing Agency
01.2014 - 01.2015
- Stocked shelves efficiently to maintain optimal inventory levels.
- Assisted in inventory management by conducting regular stock counts.
- Collaborated with team members to streamline warehouse processes.
- Implemented safety protocols to reduce workplace accidents.
- Compared received packages against shipping documents.
Seamen
United States Navy
01.2007 - 01.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Arts - Political Science, Minor in Business
01.2018
Bachelor of Arts - Political Science
Appalachian State University
Boone, NC12-2018
No Degree - Financial Services
Financial Advisor Training Institute
12-2026
Skills
- Pre-Law
- Administrative Support and Data Entry
- Problem Resolution
- Confidential and Sensitive Information
- Customer / Client Service
- Attention to Detail
- Organizational Skills
- Scheduling and Logistics
- Research and Analytical Skills
- Conflict Resolution
Certification
- [Financial Industry] License Life, Health & Wellness - [2024 - Present]
Languages
English
Vietnamese
Timeline
Clerical Associate
Adecco Staffing
02.2024 - Current
Cashier
Sake Express
01.2015 - Current
Warehouse Stocker
Allegiance Staffing Agency
01.2014 - 01.2015
Seamen
United States Navy
01.2007 - 01.2010
Bachelor of Arts - Political Science, Minor in Business
Bachelor of Arts - Political Science
Appalachian State University
No Degree - Financial Services
Financial Advisor Training Institute
BUSINESS AND LEGAL KNOWLEDGE
- Educational knowledge (business and pre-law) gained from studies toward a degree in Political Science.
- Experienced in a variety of work environments which provided exposure to business operations and expectations.
- Strong leadership expertise gained through military experience.
CUSTOMER SERVICE EXPERIENCE
- Ability to build and cultivate mutually beneficial business relationships with stakeholders, customers, and management.
- Adept at evaluating existing processes, identifying potential areas of improvement, and recommending / implementing updates.
- Managed confidential and sensitive customer information and ensured compliance with industry and company regulations.