Nune Nalbandyan

• Working closely with development and business teams to communicate issues/gaps and to understand business requirements following Agile Scrum methodology
• Creating and implementing test cases for finding defects and other potential issues, reporting bugs utilizing Jira; performing different types of testing ,including retesting and regression testing
• Execution manual and automated test cases, performing retesting and regression testing
• Performing data validation using basic SQL queries
• Interpreting test results, comparing to specifications and control limits and recommended data for release.

• Delegated daily tasks to team members to optimize group productivity.
• Evaluated individual and team business performance and identified opportunities for improvement.
• Maintained a solid record of cost efficiency and profitability, tracked essential Data utilizing Ms Excel , to visualize and optimize logistics operations.
• Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
• Collaborated with the company manager to develop strategies for achieving profit goals.

As a member of Corporate counsel, I was involved in a share acquisition process of the company in 2006.

I was one of a legal team who was responsible for drafting and solidifying agreements, contracts and other legal documents to ensure the company's full legal rights.

• Ensured that contracts meet local and Federal regulations.
• Communicated and negotiated with external parties/vendors.
• Provided clarification on legal language and specifications to everyone in the organization.
• Maintained current knowledge of laws to provide clarification on legal concerns.

• Managed overall branch performance, conducted sales activities in large geographical territory, developed deep customer base and cultivated highest customer satisfaction ratings.
• Built relationships with new and existing customers by personally interviewing to identify needs and preferences and delivered products and services that fit customer perfectly.
• Managed branch sales, customer service, finances and record keeping.

• Answered customer questions about products and services and recommended appropriate solutions.
• Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
• Entered, updated and maintained comprehensive and up-to-date customer information in CRM database.
• Avoided payment errors by carefully implementing all credit and debit card data into system.