Nunta Kaeli Boutsomsi
Pensacola,FL
Summary
Results-driven hospitality professional with expertise in beverage service and customer engagement. Skilled in rapport building, sales performance, and event support. Delivered tailored service to celebrity clients, enhancing guest satisfaction and cultivating enduring relationships.
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
VIP Bartender/Cocktail Server • Full-time
Florabama
Perdido, Florida
02.2025 - Current
- Achieved top sales performance within 2 months by building rapport with celebrity clients and providing tailored service to meet their unique needs.
- Delivered cocktails promptly, enhancing guest satisfaction through adherence to established standards and presentation guidelines.
- Adhered to all company policies regarding responsible alcohol service practices.
- Cleaned and sanitized frequently used areas and surfaces, including tables, countertops and work areas.
- Adjusted work schedule to support staffing needs across various areas of the establishment.
Assistant Manager/Beverage Cart Attendant
Pensacola Country Club
Pensacola, Florida
02.2025 - 12.2025
- Coordinated setup and breakdown for special events and tournaments.
- Stocked beverage cart with variety of drinks, snacks, and supplies.
- Built rapport with regular patrons by remembering preferences and engaging in meaningful conversations.
- Restocked beverage cart with diverse selection of drinks, snacks, and supplies to meet customer demands.
Beverage Cart Attendant
Lost Key Golf
Perdido, Florida
01.2023 - 08.2024
- Navigated golf cart safely across course to deliver refreshments to patrons efficiently.
- Stocked beverage cart with diverse selection of drinks and snacks to enhance guest experience.
- Ensured guests received timely assistance to enhance guest experience. with prompt assistance and friendly service.
Assistant Manager/Barista • Full-time
Kindred Spirits Coffee Co
Anchorage, Alaska
01.2018 - 01.2023
- Led a team of baristas to streamline operations, improving service efficiency and customer satisfaction during peak hours.
- Fostered positive team environment through staff mentoring and open communication, enhancing service quality and customer feedback.
- Managed employee schedules to align staffing with customer demand and ensure adequate coverage.
Education
Bachelor of Science - Business Administration And Management
University of West Florida
Pensacola, Florida 08.2023 - 10.2026
Skills
- Alcohol service compliance
- Customer upselling
- High volume dining
- POS system expertise
- Event coordination
- Safety management
- Customer relationship management
- Sales strategy
- Customer service training
- Problem-solving
Timeline
VIP Bartender/Cocktail Server • Full-time
Florabama
02.2025 - Current
Assistant Manager/Beverage Cart Attendant
Pensacola Country Club
02.2025 - 12.2025
Bachelor of Science - Business Administration And Management
University of West Florida
08.2023 - 10.2026
Beverage Cart Attendant
Lost Key Golf
01.2023 - 08.2024
Assistant Manager/Barista • Full-time
Kindred Spirits Coffee Co
01.2018 - 01.2023