Nu Nu Hkangma
Jacksonville,FL
Summary
Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Seasoned Machine Operator offering experience in high-volume assembly line production. Dedicated to rigorous inspection with commitment to follow-through and preventive maintenance. Knowledgeable in use of equipment, tools and CNC logic.
Overview
8
8
years of professional experience
Work History
Machine Operator
MC Paper
10.2021 - 01.2022
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Waitress
Ningja Japanese Restaurant
02.2016 - 07.2016
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Packaging Operator
Cheesecake Production
06.2014 - 02.2016
- Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Used pallet jacks to safely move Number pounds of product and materials.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Packed, weighed and shipped items per customer specifications.
Education
Second Language
FSCJ
Jacksonville, FLSkills
- Preventive Maintenance
- Equipment Monitoring
- Safety Compliance
- Equipment Inspection
- Workplace Safety
- Machine Maintenance
- Machinery Cleaning
- Materials Management
- Equipment Operation
- Machinery Operation
- Teamwork and Collaboration
- Manufacturing
- Problem-Solving
- Complex Problem-Solving
- Machinery Operations
- Attention to Detail
- Shipping and Labeling
Languages
Burmese
Native or Bilingual
Kachin
Native or Bilingual
English
Professional Working
Timeline
Machine Operator
MC Paper
10.2021 - 01.2022
Waitress
Ningja Japanese Restaurant
02.2016 - 07.2016
Packaging Operator
Cheesecake Production
06.2014 - 02.2016
Second Language
FSCJ
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