Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Overview
17
17
years of professional experience
Work History
General Office Secretary
Memphis Shelby County Schools
Memphis, TN
03.2018 - Current
Greeted visitors and answered incoming calls in a professional manner.
Organized and maintained student records, attendance data, and other confidential information.
Provided administrative support to the principal by typing letters, memos, reports.
Managed student files ensuring all forms were up to date and complete.
Performed general clerical duties such as filing documents, photocopying materials.
Kept track of student immunization records in accordance with state laws.
Monitored student attendance daily and reported any discrepancies to the appropriate personnel.
Responded promptly to inquiries from faculty members regarding school policies or procedures.
Verified enrollment paperwork prior to enrolling new students into the school system.
General Educational Assistant
Memphis Shelby County Schools
Memphis, TN
01.2018 - 03.2022
Duties include direct support to students with exceptional learning needs as indicated in the IEP plans, assistance with the learning needs of all children in the class and other duties as assigned.
Assisted teachers with preparing classroom materials and activities.
Organized classroom supplies and equipment.
Conducted one-on-one tutoring sessions with students who needed extra support.
Program Specialist
Open Arms Care Corporation
Memphis, TN
01.2007 - Current
Duties included taking clients on doctor’s appointments, assisting with daily living skills such as cooking, cleaning, shopping, personal hygiene, activities in the household and community and writing detail notes of the daily activities of the clients.
Assistant Program Manager
Open Arms Care Corporation
Memphis, TN
01.2007 - Current
Duties included supervising 11 staff members in an intermediate care facility for intellectually and physically challenged adults
Monitored activities of 8 clients to help them become as independent as possible in order for them to live on their own in a less restricted environment
Also monitored appointments, personal funds for all 8 clients and recreation funds for community outings, responded to e-mails and correspondence from clients’ families and upper management
Meet with the program manager to go over the details of what was happening within the group home on a weekly basis.
Education
Associate of Science - Business Management, Human Resources Mgt.
Strayer University
05.2011
Certificate of Completion - Computer Operations, Medical Technology
Memphis Urban League
12-1999
College prep classes, Honors Diploma
Manassas High School
01.1995
Some College (No Degree) - Biology
University of Memphis
Memphis, TN
Skills
Computer Literate
Microsoft Word
10-key
Microsoft Excel
Multi-line phone system
Microsoft Power point
Excellent Customer Service
Excellent Communication skills
Supply Restocking
References
Available upon request
Timeline
General Office Secretary
Memphis Shelby County Schools
03.2018 - Current
General Educational Assistant
Memphis Shelby County Schools
01.2018 - 03.2022
Program Specialist
Open Arms Care Corporation
01.2007 - Current
Assistant Program Manager
Open Arms Care Corporation
01.2007 - Current
Associate of Science - Business Management, Human Resources Mgt.
Strayer University
Certificate of Completion - Computer Operations, Medical Technology