Tateanna Favors
MEMPHIS (SHELBY COUNTY), TN 38122,TN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
General Office Secretary
Memphis Shelby County Schools
11.2022 - Current
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Supported executive team members by managing calendars, scheduling appointments.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained filing system and organized customer documents for easy retrieval of information.
Assistant Manager
Bargain Hunt
01.2019 - 12.2020
- Hire and train staff.
- Assign staff to shifts.
- Motivate staff members during busy shifts.
- Listen and respond to customers' complaints.
- Order stock for the store.
- Create and maintain monthly budgets.
- Prepare payslips for staff.
- Meet monthly and annual sales targets.
Catering Assistant/Server
The Landers center
02.2017 - 06.2019
- Preparing and storing food safely before and during events
- Setting up all tables and food service areas with chairs, linens, and dishes
- Serving food to guests at events
- Cleaning up and tearing down the dining area by removing all tableware, linens, garbage, and furniture
- Creating menus according to a client’s preferences and dietary needs
- Visiting sites before events to assess the kitchen facilities and make necessary plans
- Ordering any necessary supplies for events
- Settling on prices and creating contracts for clients
Researcher/Line Lead
Technicolor Warehouse
04.2015 - 02.2017
- Overseeing receiving, warehousing, and distribution operations.
- Implementing operational policies and procedures.
- Implementing and overseeing security operations.
- Ensuring effective and safe use of warehouse equipment.
- Ensuring the safety of staff.
- Motivating and disciplining staff.
- Maintaining documentation and keeping accurate records of warehouse activities.
- Maintaining awareness and knowledge of the condition and location of fleet vehicles.
- Assisting with deliveries where required.
Store Manager
Family Dollar
08.2013 - 01.2017
- Delivering excellent service to ensure high levels of customer satisfaction.
- Motivating the sales team to meet sales objectives by training and mentoring staff.
- Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Hiring, training, and overseeing new staff.
- Responding to customer complaints and concerns in a professional manner.
- Ensuring store compliance with health and safety regulations.
- Developing and arranging promotional material and in-store displays.
- Preparing detailed reports on buying trends, customer requirements, and profits.
- Undertaking store administration duties such as managing store budgets and updating financial records.
- Monitoring inventory levels and ordering new items.
Education
BBA - Business Administration
Strayer University
Memphis, TN05.2025
Associate - Criminal justice
Southwest TN community college
Memphis, TN01.2018
Skills
- Active listening
- Communication
- Computer skills
- Customer service
- Interpersonal skills
- Leadership
- Management skills
- Problem-solving
- Time management
- Transferable skills
Accomplishments
- Created a highly effective new program that significantly impacted efficiency, and improved theft by more than 30%.
- Consistently maintained high customer satisfaction ratings.
Affiliations
- PHI BETTA HONOR SOCIETY
- GIRL SCOUT TROOP LEADER
Timeline
General Office Secretary
Memphis Shelby County Schools
11.2022 - Current
Assistant Manager
Bargain Hunt
01.2019 - 12.2020
Catering Assistant/Server
The Landers center
02.2017 - 06.2019
Researcher/Line Lead
Technicolor Warehouse
04.2015 - 02.2017
Store Manager
Family Dollar
08.2013 - 01.2017
BBA - Business Administration
Strayer University
Associate - Criminal justice
Southwest TN community college
Similar Profiles
TANGY STAFFORDTANGY STAFFORD
Educational Assistant at Memphis Shelby County SchoolsEducational Assistant at Memphis Shelby County Schools
Kanetra FluckerKanetra Flucker
Pre-K SPED Teacher's Assistant at Memphis Shelby County SchoolsPre-K SPED Teacher's Assistant at Memphis Shelby County Schools
Tujuana Lee WallaceTujuana Lee Wallace
Comprehensive Services / ERSEA Manager at Memphis-Shelby County SchoolsComprehensive Services / ERSEA Manager at Memphis-Shelby County Schools
Thelisa TaylorThelisa Taylor
Trainer/ Professional Development at Memphis-Shelby County SchoolsTrainer/ Professional Development at Memphis-Shelby County Schools
Ryan PollardRyan Pollard
Licensed Affiliate Broker (Part-time) at Keller Williams Realty–Maryville, TNLicensed Affiliate Broker (Part-time) at Keller Williams Realty–Maryville, TN