Nurallah Alawsaj
Utica,USA
Summary
Program management professional with history of driving projects to successful completion. Known for fostering team collaboration and delivering results in dynamic environments. Proven expertise in risk management and resource allocation.
Overview
7
7
years of professional experience
Work History
Program Manager
Midtown Utica Community Center
02.2023 - Current
- Program Organization: Plan and organize community-focused programs and events
- Volunteer Coordination: Coordinate with volunteers and partner agencies for program execution
- Program Oversight: Supervise all MUCC programs, ensuring policy compliance
- Facility Management: Prepare facilities for programs and manage van maintenance
- Administrative Duties: Maintain program documents and forms, and assist with volunteer placement and student transportation
Service Coordinator
Americorps, Municipal Housing Auth
05.2022 - 12.2022
- Answered phone calls from clients, vendors, and a variety of other callers looking for information
- Established positive working relationships with a variety of community resources, such as churches, schools, government agencies, and charitable organizations
- Oversaw the quality assurance program, on-site assessments, internal audits, and customer surveys
Lab Assistant
New Hartford Eye Associates
09.2021 - 04.2022
- Established and maintained good communications with personnel and clientele
- Updated company databases and visitor logs with daily data and incident information
- Scheduled appointments and maintained and updated appointment calendars
- Heard and resolved complaints from customers and the public
Resident Assistant
Bryant & Stratton College
01.2019 - 04.2021
- Assisted in the opening and closing of residence halls
- Communicated with other staff to resolve problems with individual students
- Developed and coordinated educational programs for residents
- Oversaw residents living on campus
- Enforce rules and policies of Resident Life
Business Internship
North Side Learning Center
08.2019 - 12.2019
- Used agile work methods to ensure that projects were completed quickly and successfully
- Worked closely with the classroom teacher on a daily basis to ensure that activities ran smoothly
- Was in charge of monitoring, enforcing rules, and assisting the lead teacher in the classroom
- Collaborated closely with team members to meet project deadlines, develop solutions
- Kept track of website analytics and presented the results to the supervisor
Caseworker
AmeriCorps
11.2017 - 10.2018
- Presented Refugee Cultural Orientation and Enhanced Cultural orientation to new refugees
- Worked on paperwork and processes to get them resettled
- Helped clients as needed
Team Leader
One World Artisans
06.2017 - 09.2017
- Organized events
- Helped members improve their marketing knowledge
- Promoted Jewelries using social media
Education
Bachelor's degree - General Business Management
Bryant & Stratton college
Syracuse, NY12.2021
Associate of Applied Science Degree - Business Administration
Bryant & Stratton College
Syracuse, NY12.2019
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
Coursework
- Marketing Principles
- Business Principles
- Management Principles
- Accounting Principles I & II
- Research & Writing
- Business Law & Ethics
- Sales and Service Principles
- Office Application & Spreadsheets
- Macroeconomics
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Program Manager
Midtown Utica Community Center
02.2023 - Current
Service Coordinator
Americorps, Municipal Housing Auth
05.2022 - 12.2022
Lab Assistant
New Hartford Eye Associates
09.2021 - 04.2022
Business Internship
North Side Learning Center
08.2019 - 12.2019
Resident Assistant
Bryant & Stratton College
01.2019 - 04.2021
Caseworker
AmeriCorps
11.2017 - 10.2018
Team Leader
One World Artisans
06.2017 - 09.2017
Associate of Applied Science Degree - Business Administration
Bryant & Stratton College
Bachelor's degree - General Business Management
Bryant & Stratton college
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