Summary
Overview
Work History
Education
Skills
Technical Skills
Timeline
Generic

Nuredin Santur

Dallas,TX

Summary

Results-driven Network and Systems Administrator with extensive experience in configuring, maintaining, and securing enterprise IT environments. Proficient in network administration, cybersecurity, and system management , ensuring optimal performance and security. Adept at troubleshooting complex network issues and implementing robust security measures. Seeking an opportunity to leverage my expertise in network administration and cybersecurity to enhance business operations.

Overview

6
6
years of professional experience

Work History

Systems and Network Administrator

Elite Tech Solutions
Minneapolis-Saint Paul, MN
03.2021 - Current
  • Designed, implemented, and maintained enterprise network infrastructure, ensuring high availability and security
  • Managed Active Directory, Group Policies, and user access controls to enhance security and streamline administration
  • Administered Microsoft 365, overseeing Exchange Online, SharePoint, and Teams for collaboration and productivity
  • Implemented cybersecurity best practices, including firewall policies, endpoint protection, and incident response procedures
  • Utilized SolarWinds and Wireshark to monitor and optimize network performance, reducing downtime by 30%
  • Configured and maintained Cisco routers and switches, ensuring efficient and secure network connectivity
  • Managed VPN solutions for secure remote access, supporting a flexible workforce

System Administrator

Minco Products
Minneapolis, MN
08.2022 - 03.2023
  • Maintained Windows Server environments, ensuring system stability and security
  • Administered Active Directory, managing user accounts and enforcing security policies
  • Deployed and managed SharePoint sites, optimizing data organization and collaboration
  • Used SCCM for software deployment, patch management, and OS upgrades
  • Diagnosed and resolved network and system outages, reducing recurring incidents by 30%
  • Implemented VLAN segmentation to enhance network security and efficiency
  • Provided expert troubleshooting for complex hardware and software issues, minimizing downtime

Service Desk Technician

Firefly Credit Union
Burnsville, MN
08.2020 - 02.2021
  • Provided technical support for network, hardware, and software issues across 200+ employees
  • Managed Active Directory accounts, including user creation and deactivation
  • Resolved network connectivity issues and escalated complex problems to engineers
  • Documented solutions to develop a comprehensive knowledge base for IT operations

Technical Support Specialist

ACS
Minneapolis, MN
02.2019 - 07.2020
  • Diagnosed and resolved network connectivity, hardware, and software issues
  • Assisted in network security implementation, ensuring compliance with company policies
  • Provided remote troubleshooting via RDP, VPN, and remote access tools

Education

Associate's Degree - Computer Science

ITT Technical Institute
01.2016

Associate's Degree - Hospitality Management

Highline Community College
01.2014

Skills

  • Network Administration
  • Security & Compliance
  • Systems & Servers
  • Monitoring & Tools
  • Cloud & Virtualization
  • Troubleshooting & Support
  • Network systems installation

Technical Skills

LAN/WAN, VPN, VLANs, DHCP, DNS, TCP/IP, Firewalls (Cisco ASA), IDS/IPS, Risk Assessments, Windows Server, Linux, Active Directory, SCCM, Group Policy, SolarWinds, Wireshark, ServiceNow, Splunk, AWS, Azure, VMware, Hyper-V, Remote Access, IT Helpdesk, Incident Management

Timeline

System Administrator

Minco Products
08.2022 - 03.2023

Systems and Network Administrator

Elite Tech Solutions
03.2021 - Current

Service Desk Technician

Firefly Credit Union
08.2020 - 02.2021

Technical Support Specialist

ACS
02.2019 - 07.2020

Associate's Degree - Computer Science

ITT Technical Institute

Associate's Degree - Hospitality Management

Highline Community College

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Nuredin Santur