Nuria Becerra
Bell,CA
Summary
Detail-oriented individual with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Dining Food Service Worker
Rachel Carson/Oakes Dining Hall
07.2023 - 12.2023
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Managed inventory levels to prevent shortages and reduce waste.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
Sales Associate
JCPenney
10.2021 - 08.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service
La Michoana VIP
09.2019 - 06.2020
- Reconciled cash and credit card transactions to maintain accurate records.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Developed strong relationships with vendors to secure advantageous pricing agreements and ensure timely delivery of products.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Student Ambassador
John Delloro Social Justice Transfer Program
09.2018 - 03.2020
- Enhanced campus engagement by organizing and promoting various events and activities.
- Participated in strategic planning sessions to improve overall campus experiences for current and future students.
- Facilitated peer mentoring programs that fostered strong relationships between incoming freshmen and upperclassmen ambassadors.
- Maintained data on outreach efforts and event attendance, contributing to the analysis of marketing strategy effectiveness for continuous improvement.
Education
Bachelor of Arts - Latin American & Latinx Studies
University of California, Santa Cruz
Santa Cruz, CA06-2024
Bachelor of Arts - Sociology
University of California, Santa Cruz
Santa Cruz, CA06-2024
Associate of Arts - Social Justice: Chicano Studies For Transfer
East Los Angeles College
06-2021
Associate of Arts - Sociology
East Los Angeles College
Monterey Park, CA06-2021
Associate of Arts - General Studies: Social And Behavioral Sciences
East Los Angeles College
Monterey Park, CA06-2021
High School Diploma -
Bell High School
06.2018
Skills
- Attention to detail
- Calendar management
- Data entry proficiency
- Fluent bilingualism
Languages
Spanish
Native or Bilingual
Timeline
Dining Food Service Worker
Rachel Carson/Oakes Dining Hall
07.2023 - 12.2023
Sales Associate
JCPenney
10.2021 - 08.2022
Customer Service
La Michoana VIP
09.2019 - 06.2020
Student Ambassador
John Delloro Social Justice Transfer Program
09.2018 - 03.2020
High School Diploma -
Bell High School
Bachelor of Arts - Latin American & Latinx Studies
University of California, Santa Cruz
Bachelor of Arts - Sociology
University of California, Santa Cruz
Associate of Arts - Social Justice: Chicano Studies For Transfer
East Los Angeles College
Associate of Arts - Sociology
East Los Angeles College
Associate of Arts - General Studies: Social And Behavioral Sciences
East Los Angeles College
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